Volunteering/Correspondence Response Agent (all forms)


 * Title:
 * Correspondence Response Agent (all forms)


 * Goal of volunteer position:
 * To expand the role of email response agents to include snail mail, faxes and voicemail.


 * Sample activities:
 * 1) Compose mail responses to be sent out from Wikimedia office
 * 2) Respond by email and phone to voicemail requests
 * 3) Other customer service related activiites.


 * Length of Commitment:
 * Ongoing


 * Scheduling:
 * 4-16 hours weekly activity (estimate)


 * Worksite:
 * Home site


 * Qualifications sought:
 * 1) Communications skills
 * 2) Issues and risk management
 * 3) Good command of English


 * Benefits to volunteer:
 * 1) Customer service experience
 * 2) Acquire a thorough experience of the questions and issues that are raised by Wikipedia and the Wikimedia projects in the real world

Not yet posted
 * How to submit yourself for consideration:

For further information, contact Cary by phone at 415.839.6885, extension 601 or by


 * Date posted:
 * Closing date: