User:Jvandavier/ProblemsDonating RU Test

If you encountered a problem with our Russian donation page, please refer to the following information as well as our frequently asked questions.

Is this site secure? The Wikimedia Foundation donation website is extremely secure and powered by Verisign Trusted. After clicking a banner or following a donation link, the page you're taken to is on a secured site (https); all information is encrypted and handled following the highest standard of data protection. For more information about our security certificates and which security options we use, please see our information as provided by Verisign Trusted

Ways to donate in Russia We currently offer:


 * Credit/Debit card, Yandex, Webmoney and Moneybookers.


 * We also have two bank accounts that are able to accept international transfers. Please email donate@undefinedwikimedia.org for more information about bank transfers.

Unfortunately, we do not yet offer:


 * Qiwi


 * Mobile (SMS) payments


 * WalletOne


 * ChronoPay


 * Euroset


 * PerfectMoney


 * Rapida


 * Robokassa

Why did my credit/debit card donation get rejected? If your payment was rejected or if you were not able to enter your card information on our donation page, please check your debit/credit card for the following cases:
 * Your credit/debit card should be enabled for International use. Cards that can only be used in country (AKA Domestic cards) may not be accepted at this time Please call your bank and request international access to be enabled.
 * United States, United Kingdom and Canadian credit cards will only be accepted in these respective countries.
 * Not all Virtual Cards may be accepted at this time. Virtual cards are frequently used for online purchases to protect your physical card's sensitive information. However, rest assured that our donation processing is backed up by professional, fully compliant processors and your information is extremely secure. So if our virtual card gets rejected, please use your regular credit/debit card instead.
 * If you are using your debit card, please notice that the security code (C V V) is optional. If your debit card doesn't have a C V V just skip that field.
 * Your bank may have flagged the transaction. This is particularly likely if this is the first time you are donating to Wikimedia. Please call your bank and request they unblock future transactions to Wikimedia so that your future donations will be processed.

I entered my credit card information, but then I received an error message. Has my financial information been compromised? No. Please know that we process your information securely, and your information has not been compromised by the Wikimedia Foundation

Why did I get a warning/error certificate while trying to donate? Please don't worry if you see a warning/error certificate while trying to donate. It is likely due to an outdated version of your browser. Please update your browser to a newer version or use a different browser.

Still having trouble? Please send an email to our fundraising team with as much information as possible, including:
 * date of attempted donation
 * method of donation
 * email address used to make donation

to problemsdonating@wikimedia.org