Cancel or change recurring payments/en: Difference between revisions

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<h5>PayPal</h5>
<h5>PayPal</h5>
* Please email giving{{@}}wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
* You need to log into your PayPal account and then go to your profile under "My Account" and click "Preapproved Payments".
** Email connected to your PayPal account
* Follow the on-screen directions from that point on. You can find more information on [https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=1248402&m=SRE PayPal's page].
** Full name used
* Alternatively you can follow the credit card directions below. Please be advised however that we can only cancel PayPal donations and not change them.
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''


<h5>Credit Card</h5>
<h5>Credit Card</h5>
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* You will receive an email confirmation when the change is completed.
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''
* '''Please do not include your credit card number or other financial information when contacting us.'''

<h5>Bitcoin</h5>
* Log into your Coinbase account and navigate to the Recurring Payments page (https://coinbase.com/recurring_payments)
* Click on your Wikimedia payment, and then click “Cancel”. Your subscription will be canceled immediately.
** You may then create a new recurring donation at: https://wikimediafoundation.org/wiki/Ways_to_Give/en#bitcoin.
* If you have questions, please email giving{{@}}wikimedia.org.

Revision as of 16:47, 19 August 2014

Cancel or change recurring giving

We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.

PayPal
  • Please email giving@wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
    • Email connected to your PayPal account
    • Full name used
  • You will receive an email confirmation when the change is completed.
  • Please do not include your credit card number or other financial information when contacting us.
Credit Card
  • Please email giving@wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
    • Email that was used for the donation receipt
    • Full name used
  • You will receive an email confirmation when the change is completed.
  • Please do not include your credit card number or other financial information when contacting us.
Bitcoin