Cancel or change recurring payments/en: Difference between revisions
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== Cancel or change recurring giving == |
== Cancel or change recurring giving == |
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We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. |
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. |
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We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. '''Please do not include your credit card number or other financial information when contacting us.''' |
We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. '''Please do not include your credit card number or other financial information when contacting us.''' |
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=== PayPal === |
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* Please email |
* Please email '''[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]''' including what type of change you would like to make and as much information as you can about the original gift such as: |
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** Email connected to your PayPal account |
** Email connected to your PayPal account |
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** Full name used |
** Full name used |
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* '''Please do not include your credit card number or other financial information when contacting us.''' |
* '''Please do not include your credit card number or other financial information when contacting us.''' |
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=== Credit Card === |
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* Please email |
* Please email '''[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]''' including what type of change you would like to make and as much information as you can about the original gift such as: |
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** Email that was used for the donation receipt |
** Email that was used for the donation receipt |
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** Full name used |
** Full name used |
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* '''Please do not include your credit card number or other financial information when contacting us.''' |
* '''Please do not include your credit card number or other financial information when contacting us.''' |
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=== Bitcoin === |
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* Log into your Coinbase account and navigate to the |
* Log into your Coinbase account and navigate to the [https://coinbase.com/recurring_payments Recurring Payments page] |
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* Click on your Wikimedia payment, and then click |
* Click on your Wikimedia payment, and then click "Cancel". Your subscription will be canceled immediately. |
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* If you wish, you may then [https://wikimediafoundation.org/wiki/Ways_to_Give/en#bitcoin create a new recurring donation]. |
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* If you have questions, please email |
* If you have questions, please email '''[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]'''. |
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__NOTOC__ |
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Revision as of 14:56, 22 August 2014
Cancel or change recurring giving
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.
PayPal
- Please email donate
wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
- Email connected to your PayPal account
- Full name used
- You will receive an email confirmation when the change is completed.
- Please do not include your credit card number or other financial information when contacting us.
Credit Card
- Please email donatewikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
- Email that was used for the donation receipt
- Full name used
- You will receive an email confirmation when the change is completed.
- Please do not include your credit card number or other financial information when contacting us.
Bitcoin
- Log into your Coinbase account and navigate to the Recurring Payments page
- Click on your Wikimedia payment, and then click "Cancel". Your subscription will be canceled immediately.
- If you wish, you may then create a new recurring donation.
- If you have questions, please email donatewikimedia.org.