Job openings/Chief Technical Officer: Difference between revisions

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* Experience negotiating in-kind (pro bono) contributions is a major plus
* Experience negotiating in-kind (pro bono) contributions is a major plus
* International work and life experience is a major plus
* International work and life experience is a major plus

== Salary range ==

$100,000 - $120,000


== Location ==
== Location ==

Revision as of 18:56, 23 September 2009

YOU ARE ...

... an experienced technical manager, perhaps with a background in an open source focused company or department, a large website with a public benefit approach, or a technical non-profit organization. You are comfortable helping to establish new structures where none exist without expecting that standard recipes are appropriate.

You are excited about the opportunity to be Wikimedia's CTO, comfortable structuring a complex set of responsibilities, naturally inclined towards collaboration while still helping to drive strategic direction, and accepting of the constraints of limited time and limited resources that come with working for a small non-profit organization. You enjoy being a manager and are good at it.

You want to support an excellent, focused team and help it to achieve even more. You embrace the fact that Wikimedia is strongly committed to the principles of free and open source software development. You're looking for a chance to apply your skills as a technical manager to an important social cause.

Please don't send us a boilerplate application - let us know your thinking why you're the right person for this job and all the challenges that it entails!

Job title

Chief Technical Officer

Job purpose

The Chief Technical Officer of the Wikimedia Foundation is tasked with the reliable and continued operation of Wikipedia and the other Wikimedia Foundation projects, with the support and development of Wikimedia's open source software stack including MediaWiki, and with developing technical strategy and technical programs to increase Wikimedia project reach, information quality, and volunteer participation. To this end, the CTO works with the Wikimedia technical staff, with contractors, and with volunteers, and supports the overall evolution and growth of Wikimedia's technology ecosystem.

Reports to

Deputy Director

Direct reports

All Wikimedia Foundation technical staff

Responsibilities

  • Overall responsibility for all Wikimedia Foundation site, service, maintenance, upgrade, backup, disaster recovery, and technical support operations, including:
    • Operation of Wikipedia.org and the other Wikimedia Foundation projects, which together are the 5th most popular web property world-wide
    • Operation of other technical services such as mail and list servers, ticket response system, ancillary site functionality, etc.
    • Operation of office IT systems including computers, network, phone systems, etc.
    • Technical support for Wikimedia's fundraising activities, particularly its annual fundraising campaign
  • Overall responsibility for all Wikimedia Foundation sponsored software development and maintenance work
  • Lead the development of budgeting, vendor selection processes and purchase plans for investments in technical infrastructure
  • Hire, manage and support technical staff and contractors
  • Develop management structure and processes for the technical team to ensure continued growth and scalability
  • Develop and manage internal relations and points of contact between technical team and other staff for shared projects
  • Develop internship, partnership and contractor programs to identify talented new technical staff
  • Oversee development of long-term strategies for both operations and software development
  • Ensure that new software development and deployment happens according to committed timelines and deliverables
  • Refine processes for continued volunteer involvement in both software and operations, and improve volunteer retention
  • Oversee development of key performance metrics such as site availability and responsiveness, bug response time, code review response time, etc., and ensure consistent improvement along these metrics

Required qualifications

  • University degree or equivalent experience in the field of computer science, business administration, or another rigorous discipline
  • 6+ years of technology management experience in increasingly responsible positions
  • Familiarity with agile development and other common development methodologies
  • Familiarity with information and network security and risk management
  • Experience with day-to-day operations of high-traffic websites
  • Knowledge and awareness of web standards and common web development practices
  • Specifically, experience with LAMP-based web application development
  • Experience managing open source software projects
  • Excellent written and verbal communication skills
  • Must be impact-oriented and mission-driven

Preferred qualifications

  • Experience in the non-profit sector is a major plus
  • Experience working with online volunteers is a major plus
  • Experience with use of wiki technology is a major plus
  • Experience negotiating in-kind (pro bono) contributions is a major plus
  • International work and life experience is a major plus

Salary range

$100,000 - $120,000

Location

This position will be based in San Francisco.

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