Job openings/Communications Officer

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JOB TITLE

Communications Officer

REPORTS TO

Head of Communication

JOB PURPOSE

The communications officer supports the Head of Communications in all of the Foundations key communications activities, including media relations/ analysis, management and design of communications products, marketing and promotion, and project management.

The communications officer will work closely with all staff in the Foundation, providing a broad range of communications support. The communications officer will also be immersed in a diverse, international volunteer community, providing direction for volunteer-led public outreach and fundraising activities.

JOB SUMMARY

  • Track and analyze international Wikimedia media exposure, including development of a web/print clips archive
  • Develop communications support products, including speaking points, issues briefs, press releases, social media posts, Q&As, and reports/summaries
  • Assist in the development of systems to manage incoming data, including user stories, supporting quotes, and best practices
  • Maintain the Wikimedia Foundation stakeholders database
  • Update and maintain several information wikis
  • Support external marketing efforts, specifically relating to ongoing international fundraising efforts
  • Research prospective media or speaking opportunities
  • Support the Foundation or volunteers at public events
  • Act as back-up media relations contact as required
  • Lead product creation activities alongside outsider contractors and volunteers
  • Coordinate speaking events for Wikimedia staff and volunteers

QUALIFICATIONS

  • Three to five years experience in a communications, marketing, or public relations role, preferably within the non-profit, on-line, media, or technology sector
  • Exceptional verbal and written communication skills and interpersonal skills are a must
  • Experience working with or as part of large volunteer communities is a major plus
  • Understanding of the free culture and open source movement
  • Comfort with a wide variety of communications tools is a must: for example, mailing lists, IRC, instant messaging
  • Comfortable responding to or reaching out to international media
  • Awareness and interest in supporting the Foundation's mission to support the expansion of free knowledge globally
  • High degree of comfort with communications technologies, including office software, web applications, design/illustration software, databases
  • Experience in HTML, wiki markup, or CSS is a major asset
  • Experience living or working internationally is a major plus, as is the ability to speak languages in addition to English
  • Must be able to work well with people with a very wide diversity of demographic and cultural characteristics
  • Must flourish in an environment that is highly transparent and collaborative
  • Experience working with AP style guides, other style guide familiarity would be an asset

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