Job openings/Communications Officer

From Wikimedia Foundation Governance Wiki

Template:Job opening status JOB TITLE

Communications Officer

REPORTS TO

Head of Communication

JOB PURPOSE

The communications officer supports the Head of Communications in all of the Foundations key communications activities, including media relations/ analysis, management and design of communications products, marketing and promotion, and project management.

The communications officer will work closely with all staff in the Foundation, providing a broad range of communications support. The communications officer will also be immersed in a diverse, international volunteer community, providing direction for volunteer-led public outreach and fundraising activities.

JOB SUMMARY

  • Track and analyze international Wikimedia media exposure, including development of a web/print clips archive
  • Develop communications support products, including speaking points, issues briefs, press releases, social media posts, Q&As, and reports/summaries
  • Assist in the development of systems to manage incoming data, including user stories, supporting quotes, and best practices
  • Maintain the Wikimedia Foundation stakeholders database
  • Update and maintain several information wikis
  • Support external marketing efforts, specifically relating to ongoing international fundraising efforts
  • Research prospective media or speaking opportunities
  • Support the Foundation or volunteers at public events
  • Act as back-up media relations contact as required
  • Lead product creation activities alongside outsider contractors and volunteers
  • Coordinate speaking events for Wikimedia staff and volunteers

QUALIFICATIONS

  • Three to five years experience in a communications, marketing, or public relations role, preferably within the non-profit, on-line, media, or technology sector
  • Exceptional verbal and written communication skills and interpersonal skills are a must
  • Experience working with or as part of large volunteer communities is a major plus
  • Understanding of the free culture and open source movement
  • Comfort with a wide variety of communications tools is a must: for example, mailing lists, IRC, instant messaging
  • Comfortable responding to or reaching out to international media
  • Awareness and interest in supporting the Foundation's mission to support the expansion of free knowledge globally
  • High degree of comfort with communications technologies, including office software, web applications, design/illustration software, databases
  • Experience in HTML, wiki markup, or CSS is a major asset
  • Experience living or working internationally is a major plus, as is the ability to speak languages in addition to English
  • Must be able to work well with people with a very wide diversity of demographic and cultural characteristics
  • Must flourish in an environment that is highly transparent and collaborative
  • Experience working with AP style guides, other style guide familiarity would be an asset

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