Job openings/Software Developer / IT Support: Difference between revisions

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Software Developer / IT Support
Software Developer / IT Support <font color="red">[CLOSED]</font>


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Revision as of 00:18, 5 March 2013

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Title

Software Developer / IT Support [CLOSED]

Purpose

Your responsibilities will be twofold:

First, you'll be assisting in the ongoing development of MediaWiki and other open-source web applications that the Wikimedia Foundation operates its sites on.

Second, you'll be providing technical support for our small office headquarters, a heterogeneous environment with Linux, Mac, and Windows desktops and laptops, networked printers, and a VOIP phone system.

This is an entry-level position.

Summary

Basic office IT support is resetting passwords for end-user workstations, troubleshooting software issues, identifying hardware issues, and being the 'hands on' person for the Technical Team.

Developer responsibilities:

  • Triage bug reports and feature requests
  • Bug fixes and extension development for MediaWiki
  • Bug fixes and extension development on other Linux-based utilities as required (Bourne shell, Python, and Java may come up)

Support responsibilities:

  • Support with Windows XP Professional
  • Support with Mac OS X 10.4 and 10.5
  • Support with Ubuntu Desktop 7.10
  • Support with both OpenOffice.org, NeoOffice, and MS Office.
  • Support for endusers using Firefox and Thunderbird, as well as IRC (various clients).
  • Very basic support of Quickbooks 2007.
  • Intermediate use of MediaWiki installations from end-user standpoint.
  • General networking and routing understanding. (Nothing advanced, beginner to intermediate.)
Required Qualifications
  • Familiarity with LAMP-style web development
  • Quick learner who can explore code
  • Experience with MediaWiki a big plus
  • Experience with other PHP/MySQL-style apps a plus
  • Linux/Unix shell, Python, Java, etc. experience welcome
  • Any other free/open software development experience highly welcome
  • You must be comfortable in a highly collaborative, consensus-oriented environment.
  • Experience with wikis and participatory production environments is a plus.
  • Understanding of the free culture movement is a plus.
  • The ideal candidate will be creative, highly motivated, and able to operate effectively in multiple cultural contexts.

Please provide URLs to any existing free software work you may have done (own software or patches to other packages) if possible – we'd love to see what you can do! Let us know why this position interests you.

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