Job openings/Software Developer / IT Support
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- Title
Software Developer / IT Support
- Purpose
Your responsibilities will be twofold:
First, you'll be assisting in the ongoing development of MediaWiki and other open-source web applications that the Wikimedia Foundation operates its sites on.
Second, you'll be providing technical support for our small office headquarters, a heterogeneous environment with Linux, Mac, and Windows desktops and laptops, networked printers, and a VOIP phone system.
This is an entry-level position.
- Summary
Basic office IT support is resetting passwords for end-user workstations, troubleshooting software issues, identifying hardware issues, and being the 'hands on' person for the Technical Team.
Developer responsibilities:
- Triage bug reports and feature requests
- Bug fixes and extension development for MediaWiki
- Bug fixes and extension development on other Linux-based utilities as required (Bourne shell, Python, and Java may come up)
Support responsibilities:
- Support with Windows XP Professional
- Support with Mac OS X 10.4 and 10.5
- Support with Ubuntu Desktop 7.10
- Support with both OpenOffice.org, NeoOffice, and MS Office.
- Support for endusers using Firefox and Thunderbird, as well as IRC (various clients).
- Very basic support of Quickbooks 2007.
- Intermediate use of MediaWiki installations from end-user standpoint.
- General networking and routing understanding. (Nothing advanced, beginner to intermediate.)
- Required Qualifications
- Familiarity with LAMP-style web development
- Quick learner who can explore code
- Experience with MediaWiki a big plus
- Experience with other PHP/MySQL-style apps a plus
- Linux/Unix shell, Python, Java, etc experience welcome
- Any other free/open software development experience highly welcome
- You must be comfortable in a highly collaborative, consensus-oriented environment.
- Experience with wikis and participatory production environments is a plus.
- Understanding of the free culture movement is a plus.
- The ideal candidate will be creative, highly motivated, and able to operate effectively in multiple cultural contexts.
Please provide URLs to any existing free software work you may have done (own software or patches to other packages) if possible – we'd love to see what you can do! Let us know why this position interests you.
About the Wikimedia Foundation
The Wikimedia Foundation is the non-profit organization that operates Wikipedia, the free encyclopedia. According to comScore Media Metrix, Wikipedia and the other projects operated by the Wikimedia Foundation receive more than 489 million unique visitors per month, making them the 5th most popular web property worldwide. Available in more than 270 languages, Wikipedia contains more than 21 million articles contributed by a global volunteer community of more than 100,000 people. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) charity that is funded primarily through donations and grants. The Wikimedia Foundation was created in 2003 to manage the operation of Wikipedia and its sister projects. It currently employs 138 staff members. Wikimedia is supported by local chapter organizations in 39 countries or regions.
Apply
Please send a CV and cover letter to jobs
wikimedia.org. Please put the position title ( IT Support) in your subject line.
Applications that do not include a cover letter will not be considered.
Please copy and paste the text of your CV into the e-mail, in addition to attaching the file.
Due to the volume of applications we receive, we regret that only those selected for an interview will be contacted.
