Job openings/Software Developer / IT Support
From the Wikimedia Foundation
- Title
Software Developer / IT Support
- Purpose
Your responsibilities will be twofold:
First, you'll be assisting in the ongoing development of MediaWiki and other open-source web applications that the Wikimedia Foundation operates its sites on.
Second, you'll be providing technical support for our small office headquarters, a heterogeneous environment with Linux, Mac, and Windows desktops and laptops, networked printers, and a VOIP phone system.
This is an entry-level position.
- Summary
Basic office IT support is resetting passwords for end-user workstations, troubleshooting software issues, identifying hardware issues, and being the 'hands on' person for the Technical Team.
Developer responsibilities:
- Triage bug reports and feature requests
- Bug fixes and extension development for MediaWiki
- Bug fixes and extension development on other Linux-based utilities as required (Bourne shell, Python, and Java may come up)
Support responsibilities:
- Support with Windows XP Professional
- Support with Mac OS X 10.4 and 10.5
- Support with Ubuntu Desktop 7.10
- Support with both OpenOffice.org, NeoOffice, and MS Office.
- Support for endusers using Firefox and Thunderbird, as well as IRC (various clients).
- Very basic support of Quickbooks 2007.
- Intermediate use of MediaWiki installations from end-user standpoint.
- General networking and routing understanding. (Nothing advanced, beginner to intermediate.)
- Required Qualifications
- Familiarity with LAMP-style web development
- Quick learner who can explore code
- Experience with MediaWiki a big plus
- Experience with other PHP/MySQL-style apps a plus
- Linux/Unix shell, Python, Java, etc experience welcome
- Any other free/open software development experience highly welcome
- You must be comfortable in a highly collaborative, consensus-oriented environment.
- Experience with wikis and participatory production environments is a plus.
- Understanding of the free culture movement is a plus.
- The ideal candidate will be creative, highly motivated, and able to operate effectively in multiple cultural contexts.
Please provide URLs to any existing free software work you may have done (own software or patches to other packages) if possible – we'd love to see what you can do! Let us know why this position interests you.
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About the Wikimedia Foundation The Wikimedia Foundation, Inc. is a US-registered 501(c)(3) tax-deductible non-profit charity dedicated to encouraging the growth, development and distribution of free, multilingual content, and to providing the full content of wiki-based projects to the public free of charge. The Wikimedia Foundation operates some of the largest collaboratively-edited reference projects in the world, including Wikipedia, one of the world's 10 most visited websites, Wiktionary, Wikibooks, Wikiquote, Wikisource, Wikinews and the Wikimedia Commons media repository. The organization has received numerous honors for its work, among them the Webby Award, the Prix Ars Electronica Golden Nica, the Japan Advertisers Association's Web Creation Award and the World Technology Award in Communications Technology. The Wikimedia Foundation was created in 2003 to manage the operation of Wikipedia and its sister projects and is based in San Francisco, California. It currently employs 27 staff members. Wikimedia is supported by local chapter organizations in 21 countries or regions. |
Please send a CV and cover letter to jobs Applications that do not include a cover letter will not be considered. Please copy and paste the text of your CV into the e-mail, in addition to attaching the file. Due to the volume of applications we receive, we regret that only those selected for an interview will be contacted. |

