Cancel or change recurring payments/en: Difference between revisions

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== Cancel or change recurring giving ==
== Cancel or change recurring giving ==
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge.
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge.
We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.
We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. '''Please do not include your credit card number or other financial information when contacting us.'''


<h5>PayPal</h5>
<h5>PayPal</h5>
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** Full name used
** Full name used
* You will receive an email confirmation when the change is completed.
* You will receive an email confirmation when the change is completed.
* Please do not include your credit card number or other financial information when contacting us.
* '''Please do not include your credit card number or other financial information when contacting us.'''

Revision as of 06:32, 14 November 2013

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Cancel or change recurring giving

We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.

PayPal
  • You need to log into your PayPal account and then go to your profile under "My Account" and click "Preapproved Payments".
  • Follow the on-screen directions from that point on. You can find more information on PayPal's page.
  • Alternatively you can follow the credit card directions below. Please be advised however that we can only cancel PayPal donations and not change them.
Credit Card
  • Please email giving@wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
    • Email that was used for the donation receipt
    • Full name used
  • You will receive an email confirmation when the change is completed.
  • Please do not include your credit card number or other financial information when contacting us.