Cancel or change recurring payments/en

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Cancel or change recurring giving

We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.

PayPal
  • You need to log into your PayPal account and then go to your profile under "My Account" and click "Preapproved Payments".
  • Follow the on-screen directions from that point on. You can find more information on PayPal's page.
  • Alternatively you can follow the credit card directions below. Please be advised however that we can only cancel PayPal donations and not change them.
Credit Card
  • Please email giving(at)wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
    • Email that was used for the donation receipt
    • Full name used
  • You will receive an email confirmation when the change is completed.
  • Please do not include your credit card number or other financial information when contacting us.