Cancel or change recurring payments/en: Difference between revisions

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#REDIRECT [[donate:Cancel or change recurring giving]]
{{Languages}}

== Cancel or change recurring giving ==
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge.
We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.

<h5>PayPal</h5>
* You need to log into your PayPal account and then go to your profile under "My Account" and click "Preapproved Payments".
* Follow the on-screen directions from that point on. You can find more information on [https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=1248402&m=SRE PayPal's page].
* Alternatively you can follow the credit card directions below. Please be advised however that we can only cancel PayPal donations and not change them.

<h5>Credit Card</h5>
* Please email giving{{@}}wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
** Email that was used for the donation receipt
** Full name used
* You will receive an email confirmation when the change is completed.
* Please do not include your credit card number or other financial information when contacting us.

Latest revision as of 19:03, 31 July 2018