Cancel or change recurring payments/en: Difference between revisions

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#REDIRECT [[donate:Cancel or change recurring giving]]
{{Languages}}

== Cancel or change recurring giving ==
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge.
We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. '''Please do not include your credit card number or other financial information when contacting us.'''

<h5>PayPal</h5>
* Please email giving{{@}}wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
** Email connected to your PayPal account
** Full name used
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''

<h5>Credit Card</h5>
* Please email giving{{@}}wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
** Email that was used for the donation receipt
** Full name used
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''

<h5>Bitcoin</h5>
* Log into your Coinbase account and navigate to the Recurring Payments page (https://coinbase.com/recurring_payments)
* Click on your Wikimedia payment, and then click “Cancel”. Your subscription will be canceled immediately.
** You may then create a new recurring donation at: https://wikimediafoundation.org/wiki/Ways_to_Give/en#bitcoin.
* If you have questions, please email giving{{@}}wikimedia.org.

Latest revision as of 19:03, 31 July 2018