Job openings/Development Associate: Difference between revisions

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YOU ARE ...

...a great communicator and extremely detail-oriented. You are diligent and responsive in your communications; no email or phone message goes un-returned. You know your way around a database and care deeply about accuracy and keeping data current. You are skilled researcher and you understand fundraising and foundations. Above all, you are organized – so much so, that you help keep the whole team on track.

The Development Associate is a critical part of the Wikimedia Foundation's development team, responsible for major donor and foundation research, managing fundraising records and data, and managing funder customer service. The development team works together to raise the Wikimedia Foundation’s annual budget, as a part of the Community Department.

JOB TITLE

Development Associate [CLOSED]

REPORTS TO

the Development Director

About the Wikimedia Foundation and the Community Department

Wikipedia and other Wikimedia projects are authored and edited entirely by communities of volunteer contributors. The Wikimedia Foundation (WMF) maintains the technical infrastructure to support these communities and pursues a permanent agenda of technical and programmatic innovation. It also supports an incredibly diverse global community of editors and readers through global conferences, public outreach activities, and strategic relationships which support the cause of free knowledge. It is a highly transparent, collaborative organization. A global network of Wikimedia chapter organizations conducts important activities to support the movement in a fast-growing number of countries.

The WMF Community Department collaborates with and works as a part of the broad Wikimedia community -- including readers, donors and editors/contributors -- to encourage the health and growth of Wikimedia communities and the projects they create and manage.

JOB RESPONSIBILITIES

1) Major Donor and Foundation Research

Lead research on foundations and major donors to identify potential funders for the foundation
Maintain the grants calendar, so that all deadlines are known and met

2) Fundraising Data Management

Manage fundraising data and records, ensuring that all funder databases are current and accurate
Maintain the Benefactors page

3) Funder Customer Service Management

Manage customer service related to funders of the foundation, including overseeing customer service aspects of the outsourced caging and contact management services
Manage the foundation’s funder acknowledgements, ensuring that all funders are thanked for their gifts via letter, email, and/or phone call.
Facilitate funder logistics, including the Corporate Matching Gifts program
Collaborate with volunteers to answer fundraising related questions

4) General Support

Support members of the major gifts and foundations team in all efforts to grow and improve the Wikimedia Foundation's fundraising program

CANDIDATE SKILLS/QUALIFICATIONS

Outstanding organizational skills
Experience managing a database and using a CRM
Great research skills
A minimum of two years of fundraising or similar experience
A talent for customer service, with outstanding interpersonal communication skills
Ability to work in the Wikimedia offices in downtown San Francisco
A college degree in Communication or related field is preferred
Fluency in languages other than English a plus

CANDIDATE CHARACTERISTICS

Passion for Wikipedia and other Wikimedia projects
Team player, who cares deeply about his or her own work and also helps colleagues succeed
Resourceful problem solver, who finds ways around road blocks
Highly motivated and enthusiastic; Not easily discouraged
Organized, efficient and able to meet deadlines
Detail-oriented and a fact checker
Emotionally mature and self-reliant; tolerates ambiguity and maintains positive, respectful professional relationships

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+{{Job opening status|closed}}
 <div style="float:right;width:300px;background:#eeeeee;margin-left:1em;border-style:solid;border-width:1px;padding:1em;">
 '''YOU ARE ...'''
+...a great communicator and extremely detail-oriented. You are diligent and responsive in your communications; no email or phone message goes un-returned. You know your way around a database and care deeply about accuracy and keeping data current. You are skilled researcher and you understand fundraising and foundations. Above all, you are organized – so much so, that you help keep the whole team on track.
-...a fundraiser motivated by the Wikimedia movement and spreading the free and open information movement throughout the world.
-We are looking for a Development Associate to help us in managing the Wikimedia Foundation's open-source donor database and overseeing development-related donor and prospect research and tracking.   This is a critical role: 90% of the Foundation's revenue is derived from donations.
+The Development Associate is a critical part of the Wikimedia Foundation's development team, responsible for major donor and foundation research, managing fundraising records and data, and managing funder customer service. The development team works together to raise the Wikimedia Foundation’s annual budget, as a part of the Community Department.
-The ideal candidate will merge strong written and verbal skills, the ability to learn MediaWiki and CiviCRM (our donor database), and an attention to detail with a friendly personality and sense of humor.
 </div>
 '''JOB TITLE'''
-Development Associate
+Development Associate <font color="red">[CLOSED]</font>
 '''REPORTS TO'''
+the Development Director
-Head of Community Giving
-'''JOB PURPOSE'''
+'''About the Wikimedia Foundation and the Community Department'''
-This entry level position will manage the Wikimedia Foundation's open-source donor database and oversee all development-related donor and prospect research and tracking.
+Wikipedia and other Wikimedia projects are authored and edited entirely by communities of volunteer contributors. The Wikimedia Foundation (WMF) maintains the technical infrastructure to support these communities and pursues a permanent agenda of technical and programmatic innovation. It also supports an incredibly diverse global community of editors and readers through global conferences, public outreach activities, and strategic relationships which support the cause of free knowledge. It is a highly transparent, collaborative organization. A global network of Wikimedia chapter organizations conducts important activities to support the movement in a fast-growing number of countries.
-'''JOB SUMMARY '''
+The WMF Community Department collaborates with and works as a part of the broad Wikimedia community -- including readers, donors and editors/contributors -- to encourage the health and growth of Wikimedia communities and the projects they create and manage.
-* Responsible for donation entry of all non-online generated donations, and timely delivery of acknowledgments/thank-you letters
-* Support general data integrity in CiviCRM
-* Help drive the optimization of the Wikimedia Foundation's donor database by giving systematic feedback, including increasing user-friendliness and automation of tasks, and manage the database from a user perspective
+'''JOB RESPONSIBILITIES '''
-* Work with Stewardship Associate to develop proper processes for organizing information in our donor database, particularly new information about Middle Donors
-* Work with the fundraising team and communications team to craft and maintain an array of fundraising related communications materials, such as Major Donor packets, newsletters, and custom letters
+)    Major Donor and Foundation Research
-* Work with accounting team to ensure accurate record keeping
+*Lead     research on foundations and major donors to identify potential funders for the foundation
-* Maintain the Corporate Matching Gifts program and be the main contact person for all related communication
+*   Maintain the grants calendar, so that all deadlines are known and met
-* Work with the Stewardship Associate and volunteers to answer fundraising related questions
-* Support the optimization of the Wikimedia Foundation's online donation pages in order to increase donations
+)    Fundraising Data Management
-* Research prospects as required
+*Manage fundraising data and records, ensuring that all funder databases are current and accurate
-* Edit and occasionally write grant applications and follow-up reports as required
+*   Maintain the Benefactors page
-* Support the work of both in-office and online volunteers as required
-* Support members of the fundraising team in all efforts to grow and improve the Wikimedia Foundation's fundraising program
+)    Funder Customer Service Management
+*Manage customer service related to funders of the foundation, including overseeing customer service aspects of the outsourced caging and contact management services
+*Manage the foundation’s funder acknowledgements, ensuring that all funders are thanked for their gifts via letter, email, and/or phone call.
+* Facilitate funder logistics, including the Corporate Matching Gifts program
+*Collaborate with volunteers to answer fundraising related questions
+)     General Support
+*Support members of the major gifts and foundations team in all efforts to grow and improve the Wikimedia Foundation's fundraising program
-'''QUALIFICATIONS'''
+'''CANDIDATE SKILLS/QUALIFICATIONS'''
-* Bachelor's degree or equivalent required
+*    Outstanding organizational skills
-* Good general understanding of donation streams, emerging trends and donor cultivation
+*Experience managing a database and using a CRM
-* Must have strong analytical skills; excellent written and verbal communication skills
+*   Great research skills
-* Strong attention to detail
+*   A minimum of two years of fundraising or similar experience
-* Ability to evaluate, analyze and prioritize; self-motivated and independent
+*   A talent for customer service, with outstanding interpersonal communication skills
-* Willingness and ability to promote Foundation's mission to support the expansion of free knowledge globally
+*   Ability to work in the Wikimedia offices in downtown San Francisco
-* Comfortable using wiki, mailing list, and office production software is a plus
+*   A college degree in Communication or related field is preferred
-* Ability to learn our donor database, CiviCRM
-* The ability to speak multiple languages is a plus
+*   Fluency in languages other than English a plus
-{{Job openings footer
+'''CANDIDATE CHARACTERISTICS'''
-|date = September 30, 2009
+*     Passion for Wikipedia and other Wikimedia projects
-|title = Development Associate
+*Team player, who cares deeply about his or her own work and also helps colleagues succeed
-|more = '''This position will be filled in October 2009.'''
+*   Resourceful problem solver, who finds ways around road blocks
-|Due to the volume of responses that we anticipate we will not reply to all applications, so please do not interpret our silence as a lack of interest.
+*   Highly motivated and enthusiastic; Not easily discouraged
-|where= Based in San Francisco, CA.
+*   Organized, efficient and able to meet deadlines
+*   Detail-oriented and a fact checker
+*   Emotionally mature and self-reliant; tolerates ambiguity and maintains positive, respectful professional relationships
+{{Jobvite footer
+|url     = http://hire.jobvite.com/j/?cj=oNSbWfww&s=Jobs_Page
+|where   = Local San Francisco, CA candidates are preferred though remote candidates may be considered.
 }}
+[[Category:Job openings|{{SUBPAGENAME}}]]
+[[Category:English]]