Mani Pande

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Mani Pande
Head of Global Development Research, Wikimedia Foundation
"As the head of global research, I help us understand our editors and readers, and figure out how we can provide them a better user experience."
Mani Pande

About me

From my bio:

I'm a researcher and technology enthusiast who strongly believes that knowledge should be free and has a special interest in the transformative technology experiences brought about through the use of mobile devices in the Global South. I'm an accomplished quantitative researcher & have conducted surveys studying technology usage, sustainability and health in US, India and China. I'm also an experienced ethnographer having conducted work in India, Brazil, Russia and China on technology usage and studying women in the software industry. I worked for the Institute for the Future, a forecasting research organization based in Palo Alto, for over 5 years, before joining the foundation. I have a PhD in Sociology from Kansas State University and an MA and MPhil in Sociology from Jawaharlal Nehru University, New Delhi, and BA (hons.) in Sociology from Jesus and Mary College, University of Delhi. Before moving to the US to pursue my PhD, I worked as a reporter-cum-sub-editor for The Times of India. My beats were media, education & crime.

My work

Having lived in New Delhi, Kansas, New York and California, I look at my work through a global lens. My passion lies in understanding how users use technology to map opportunity spaces for new product strategies and industry growth. I lead the Editor and Readers survey that we conduct regularly to understand our readers and editors: understand their pain-points, conduct product and feature prioritization and provide a better user experience. I conducted user experience research in India, Brazil and US for the redesign of Wikipedia's mobile site, and I also work closely with mobile product and engineering team to track key mobile and global development metrics.
Disclaimer: I work for or provide services to the Wikimedia Foundation, and this is the account I try to use for edits or statements I make in that role. However, the Foundation does not vet all my activity, so edits, statements, or other contributions made by this account may not reflect the views of the Foundation.

Contact me