Policy:Human Rights Policy/Frequently asked questions/zh

以下的问题和答案与维基媒体基金会理事会于2021年12月8日批准的人权政策有关。

Frequently asked questions (published 9 December 2021)

这项政策对维基媒体基金会工作人员和维基媒体运动志愿者意味著什么？

全球倡导团队(Global Advocacy team)发表了一篇Diff博客文章，探讨了这项政策对维基媒体基金会工作人员和维基媒体运动志愿者的意义。

制定此政策的过程是什么？

2020 年，维基媒体基金会加入了全球网络倡议的公司选区，该组织是一个多方利益相关者的组织，倡导互联网的言论自由和隐私，并要求其公司成员承诺符合国际人权标准，遵守一系列支持这些权利的原则。同年，维基媒体基金会委托了Article One Advisors——一家专门研究人权，负责任的创新和其社会影响的谘询公司）对维基媒体的免费知识专案进行人权影响评估。该评估是在与维基媒体基金会工作人员，维基媒体运动志愿者，以及其他利益相关者和技术和人权专家的广泛协商后得出的。该范围旨在解决所有人权问题，包括但不限于言论自由和隐私权。评估的目标包括在维基媒体的免费知识专案中发现突出的人权风险，并制定策略以减轻与维基媒体专案相关的实际和潜在风险，包括避免对直接或间接参与或受维基媒体专案影响的人士造成伤害。

Article One于2021年7月向维基媒体基金会提交了最终报告。报告的调查结果和建议于2021年9月提交给维基媒体基金会理事会。报告提出了与维基媒体的免费知识专案相关的五类人权风险：有害内容，骚扰，来自政府的监督和审查，对儿童权利的风险，以及对知识公平的限制。优先建议包括：

• 制定独立的人权政策，作为维基媒体有关人权工作的重要指标（我们现在已经制定了此政）；
• 进行持续的人权尽职调查。这包括：
  • 定期人权评估（在维基媒体基金会及其各项专案中）
  • 关于结果和缓解措施的透明报告
  • 兼容渠道以回应社群成员提出有关的人权问题
  • 通过强大的培训计划和产品工具（例如：事件响应软件）赋权予维基媒体基金会工作人员和更广泛的社群，以支持对人权的更广泛尊重

我们打算在2022 年发布人权影响评估报告中更详细的调查结果和建议。此人权政策经过了数次草拟，初步意见来自Article One，人权的成员和公共政策团队，以及法律部门的其他成员。然后，该政策与来自整个维基媒体基金会的主要代表，以及维基媒体基金会理事会的产品和技术委员会共享。经过广泛的反馈和讨论，它在提交给全体维基媒体基金会理事会最终批准之前进行了进一步修改。

你将如何让维基媒体运动参与制定该政策的实施方式？

该政策代表了一系列非常高级别的承诺，需要数年时间才能以迭代，协商和透明的方式实施。现在政策已经获得批准，我们需要 制定一个初步的实施计划。一月份，我们的人权和公共政策团队将开始这一过程，与维基媒体基金会的工作人员密切合作，审查我们影响评估的建议。同时，在新的一年里我们将为维基媒体运动成员建立实时和异步的渠道，以帮助我们塑造我们的人权承诺的实施方式。

如果我有问题或疑虑怎么办？

如果您有直接的疑虑，问题或建议，我们将在接下来的几周内安排额外的对话时间。有关2021年12月10日对话的视频可在维基共享资源(Wikimedia Commons)上找到，该对话的书面记录可在元维基(Meta-Wiki)上找到。您可以通过电子邮件向 Richard Gaines (rgaineswikimedia.org) 和 Ziski Putz (fputzwikimedia.org) 发送任何其他问题。

此政策是否会提供其他语言版本？

是的，维基媒体基金会将在未来几周内努力翻译此政策。翻译版本将在Wikimedia Foundation Governance Wiki上提供。

Frequently asked questions (published 3 February 2022)

Introduction

The Wikimedia Foundation believes knowledge is a human right. Wikimedia projects provide channels and platforms through which everyone—everywhere—has the right to share and access knowledge freely, without fear. To this end, The Board of Trustees approved the Foundation's Human Rights Policy on 8 December 2021. The Wikimedia Foundation announced this policy on 9 December in a Diff article addressing what this policy means for the Movement. The Global Advocacy team facilitated a Conversation Hour on 10 December (written notes are available) to discuss the policy and to answer any immediate questions from the community.

The following questions and answers are based on questions raised by members of the community in various fora. They complement an initial set of frequently asked questions published alongside the policy. The information contained on this page is intended for all members of the Wikimedia community, including volunteers and Foundation staff. This information seeks to clarify the policy’s purpose, the process behind its drafting, and certain aspects of its content. The Global Advocacy team will continue to monitor questions and concerns raised in the “talk” section of this page and will provide responses on a quarterly basis.

Questions about the policy itself

What is the purpose of the Human Rights Policy?

The policy is intended to serve as a compass for our broader work in advocating for policies and technologies that advance the movement. It provides a framework for respecting and protecting the rights of everyone—from staff to volunteer contributors—across all Foundation operations and movement activities. It clarifies our responsibility to ensure that all Wikimedia projects are operated and designed with human rights-related risks and benefits in mind. Critically, the policy will inform how we respond to and protect members of our movement against demands and threats from non-state actors as well as governments that threaten to violate their human rights.

In what ways have the human rights of community members been affected, making this policy necessary?

The ways in which members may experience threats or violations to their human rights in connection with Wikimedia projects vary by their situation and context, given that ours is a global movement with members of our community living in and contributing to Wikimedia projects from countries spanning the spectrum of free to authoritarian societies.

For example, volunteers in more authoritarian contexts have been threatened and even physically assaulted in connection to their work on Wikimedia projects. This Fast Company story published in late 2021 describes how some volunteers were harassed and targeted by state surveillance.

Does this policy inadvertently expose volunteers to greater risk?

The unfortunate answer is “probably” but must be nuanced by the fact that not having such a policy will probably also inadvertently expose volunteers to greater risk. In some parts of the world, sharing information is a radical act. We can’t change that fact by what policies we embrace or don’t embrace. We believe it is important to acknowledge the risks, while doing our best to avoid amplifying them. This policy helps us firmly state our commitment to addressing them. Our goal is to protect and preserve as much as possible the rights of those who would use our platforms to share or access knowledge.

What is the impact of this policy on the neutrality of Wikimedia projects?

Neutral point of view is and will remain a core principle of many Wikimedia projects (it should be noted however that at least six projects do not have such a policy). Formalizing our commitment to internationally-recognized human rights norms does not diminish this principle or the right of any projects to enforce NPOV policies in their content. Nor does the implementation of this policy mean that any volunteer who may contribute from a politically-sensitive environment is a de-facto human rights or political activist. This policy does, however, strengthen our commitment to protect the human rights of volunteers who may be at risk as a result of their work with Wikimedia projects.

Significantly, the policy reiterates and reinforces Wikimedia’s commitment to free knowledge as a human right. It begins by reminding the world that Wikimedia projects themselves are enabling people to exercise that right. Furthermore, the right to share and access free knowledge should be understood to include the right of volunteers to govern Wikimedia projects according to the principle of neutrality, and to enforce the community’s rules around NPOV.

The policy includes a commitment to use the Foundation’s influence to advocate for human rights. How is that within the scope of the Foundation’s primary purpose which is to support all of the volunteer-run Wikimedia projects?

Let us look very specifically at the Foundation’s primary purpose. We are “to empower and engage people around the world to collect and develop educational content under a free license or in the public domain, and to disseminate it effectively and globally.” We are not here for the projects as much as we are here for the humans who work on the projects and the humans who access the content they create and curate. It is our firm position that empowering people means supporting an environment that is conducive to the safe creation and curation of knowledge resources and to the safe (and hence effective) use of the same.

The policy makes reference to the UCOC. Is this premature given that phase 2 is incomplete, and phase 1 currently has no mandate for authority on the Community because it hasn't had community ratification?

We do not believe it is premature for several reasons.

First, while the Universal Code of Conduct (UCoC) enforcement pathways are still incomplete, the UCoC policy itself is official. The UCoC mandate comes from the Board of Trustees’ legal responsibility to the sites and its users as laid out in the Terms of Use. From time to time, it must pass policies to uphold its obligations, and it has done so for years - such as with the Biographies of Living Persons resolution or the Privacy Policy. The agreement of users to abide by Board-passed policies and resolutions is encoded in the Terms of Use.

Second, while it is true that the enforcement pathways are not yet defined, we think it is important to explicitly recognize that the UCoC and Human Rights Policy are part of the same effort: to formalize the Foundation’s ongoing commitment and work to protect and defend human rights. Where the Human Rights Policy is the first step in clarifying our commitment and responsibility to protecting human rights, the UCoC is one example of how we are already living up to that commitment. The policy reinforces values and behaviors needed to protect and respect the fundamental rights of those people involved in Wikimedia projects.

All that said, we do want to note that the call for a UCoC was a recommendation of the Movement Strategy developed by many volunteers over a span of several years. It underwent extensive consultation and development, with hundreds of users participating, and dozens of revisions incorporated, prior to the Board resolution adopting it. This shared community-co-creation and Board-ratified legitimacy model has served the movement well in creating and adopting policies that the Foundation must help uphold. For instance, the call for a movement charter which will create alternative routes to universal policy creation was in itself a recommendation of Movement Strategy and was ratified by the Board. We also firmly believe that the effectiveness of the UCoC can be fully understood only after it is put into trial and we can identify what works and what does not. This is why we are committed to a collaborative review of both the policy and the enforcement pathways after a year with an eye towards adjustments that meet community needs.

Human rights impact assessment

The FAQ published in December describes a human rights impact assessment that was conducted in 2020 prior to the drafting of the Human Rights Policy. Will that assessment be made public? When?

Yes, we are working on a version of the impact assessment report that can be published later this year. Our legal, human rights, and security teams need adequate time to review the public version to ensure that the information will not expose any individuals or communities to harm. It is important to us to avoid inadvertently providing a “playbook” to bad actors of how to use Wikimedia systems and processes to enact the kinds of human rights risks that we are seeking to mitigate.

To what extent were volunteers consulted during the human rights impact assessment?

The human rights impact assessment was conducted by external experts to evaluate the Foundation’s own technical systems, processes, and policies. They interviewed community members and staff as part of the assessment, as well as external expert agencies and evaluating policy documents.

Community consultation

Why was this policy not shared more broadly before its approval?

The findings of the human rights impact assessment were presented to the Board of Trustees in September 2021. Based on the assessment’s findings and recommendations, the Trustees and Foundation leadership agreed that establishing this policy was urgent in order to meet the Foundation’s responsibility to protect members of our community from real, growing threats in the world.

At the same time, implementing a human rights policy takes time and resources, which requires planning and budgeting. Thus, Trustees and Foundation leadership agreed that it was important for the policy to be drafted and finalized in time for the December 2021 Board of Trustees meeting. Otherwise, it would not be approved until the March meeting at the earliest, which would be too late for the upcoming fiscal year’s planning and budgeting process.

Given the threats that the impact assessment identified, such a delay would have non-trivial consequences for human beings who contribute to or interact with Wikimedia projects. Thus, while consultations about the policy were carried out across Foundation departments and staff, there was no time to set up a broader community consultation process between September and early December in time to bring a final draft to the Board of Trustees.

That said, we are committed to a process of consultation about the policy’s implementation as part of the annual planning consultations being planned for Spring 2020. We are also seeking community input on how we can conduct ongoing conversations and consultations about human rights issues across the movement in general, and the policy’s implementation in particular.

December 2021 conversation hour

Why was the first conversation hour scheduled with one day notice?

The conversation hour was announced the day after the Board of Trustees approved the Human Rights Policy on December 8 and could not be announced prior to the policy’s formal approval. We sought to make representatives of the Foundation available to the community as soon as feasibly possible thereafter, recognizing that the coming holidays could result in many staff and community members being unavailable to participate. Thus, we decided that sooner was better than later. While we regret that not all people who were interested were able to attend, we look forward to additional conversation opportunities.

When will the next conversation hour be?

The next will be a conversation with the Board of Trustees on 17 February. The times for this engagement can be found on Meta-Wiki.

How, beyond conversation hours, can we best engage the team behind this policy?

While the team is small, we are committing to engage with questions and comments left on this page on a quarterly cadence. We may aggregate like questions, and we may not be able to provide specifics in response to all questions, but we will do our best.

If you have a concern about individuals who may be endangered as a result of their activities related to any Wikimedia projects, you may also email talktohumanrightswikimedia.org.

For general information about best practices when facing threats of of immediate physical harm, please see below.

Safeguarding against threats to individuals’ human rights

What are the procedures for protecting the rights of individuals under threat?

Unfortunately, it’s not possible for us to talk about specifics in the processes without risking drawing the attention of bad actors in a way that may point out gaps and weaknesses. Our general approach builds on the traditional Voices under Threat program practice and aims to cultivate contacts in high-risk regions to provide support to volunteers who are being persecuted for their good-faith contributions to the movement when support is needed. There are a number of ways that the Foundation becomes aware of such threats, including via our usual emergency protocols, and we are increasing our capacity to respond nimbly and well to these kinds of threats with rapid response time with a small team of regional specialists under the oversight of a Human Rights Lead.

What if I or a Wikimedian I know are under threat?

Please reach out. Our processes will vary according to the urgency of the threat. If you or anyone face an immediate threat of physical harm, please see Threats of Harm for the best approaches. If the threat is not immediate, please reach out to talktohumanrightswikimedia.org.

How does this policy address labor rights?

The Universal Declaration of Human Rights affirms that, "Everyone has the right to form and to join trade unions for the protection of [their] interests." The Human Rights Policy reflects the Foundation’s commitment to protect and respect all human rights, including labor rights.