FAQ
Communication: What is "Answers"?
Answers is a potential new system of the Wikimedia Foundation to put Wikimedia volunteer communities in touch with staff. It is intended to provide a central point where community members who need assistance from the Wikimedia Foundation or who have questions about the Foundation or its activities can reach out and find answers. This system is being unrolled on a trial basis to test its efficiency and usefulness to communities.
You can help determine the usefulness of the system by using it!
In brief, if you have questions for or about the Wikimedia Foundation, you can address them to answers. Many of the questions we receive are expected to feed into developing this page, which is intended to hold answers to questions of general interest. We will not reveal your username, contact information or other details on this page, but your question may be published in whole or in part, or combined with other questions on the same subject.
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Some questions will be sent directly to staff. If the questions are more appropriately handled by volunteers, you will either be referred to the appropriate point or your letter will be directed to the volunteer response team. These volunteers have agreed to uphold the Wikimedia Foundation's Privacy policy. While any personal information you choose to reveal in your email may be visible to them (as well as to staff who receive letters), this information will not be made public without your permission.
Please review Answers/Process for more information.
We look forward to hearing from you!
Do you have a question for the Wikimedia Foundation or about the Foundation? Do you need the Foundation's help?
You need Answers!
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wikimedia.org
See Answers/Process for information and terms.