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== What is Wikipedia? ==
== What is Wikipedia? ==


[//www.wikipedia.org Wikipedia] is an online collection of knowledge written by volunteer editors from every corner of the globe. It is a collaborative creation that has been edited billions of times by millions of people from around the world since it was created in 2001: anyone can edit it, at any time. Volunteer editors collaborate to write articles about virtually any topic, from ancient history to science to the arts. Wikipedia is offered in hundreds of languages containing a total of more than 45 million articles. Wikipedia is completely non-profit, independent, and maintained by everyday people around the world.
[//www.wikipedia.org Wikipedia] is an online collection of knowledge written by volunteer editors from every corner of the globe. It is a collaborative creation that has been edited by millions of people from around the world since it was created in 2001: anyone can edit it, at any time. Volunteer editors collaborate to write articles about virtually any topic, from ancient history to science to the arts. Wikipedia is offered in hundreds of languages containing a total of more than 45 million articles. Wikipedia is completely non-profit, independent, and maintained by everyday people around the world.


== How does Wikipedia maintain reliability and neutrality? ==
== How does Wikipedia maintain reliability and neutrality? ==
Wikipedia's volunteer contributors use reliable sources to support information included in Wikipedia articles, so readers can explore the sources that verify the facts. In order for content to remain on Wikipedia, it must be written from a neutral point of view and attributed to a reliable source. Volunteers collaborate openly and use a variety of mechanisms like bots and monitoring tools to regularly review edits made to Wikipedia and ensure they meet content standards.
Wikipedia's volunteer contributors use reliable sources to support information included in Wikipedia articles, so readers can explore the sources that verify the facts. In order for content to remain on Wikipedia, it must be written from a neutral point of view and attributed to a reliable source. Volunteers collaborate openly and use a variety of mechanisms like bots and monitoring tools to regularly review edits made to Wikipedia and ensure they meet content standards.
Wikipedia is based on an open model, so its content is constantly evolving, growing, and improving over time. Unfortunately, vandalism of Wikipedia articles does occasionally occur. However, the vast majority of editors contribute in good faith and most vandalism on the site is removed quickly, often within minutes, by volunteers.
Wikipedia is based on an open model, so its content is constantly evolving, growing, and improving over time. Unfortunately, [[w:Wikipedia:Vandalism|vandalism]] of Wikipedia articles does occasionally occur. However, the vast majority of editors contribute in good faith and most vandalism on the site is removed quickly, often within minutes, by volunteers.


== What is the Wikimedia Foundation? ==
== What is the Wikimedia Foundation? ==
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* [[voy:|Wikivoyage]] – a travel information guide for locations around the world
* [[voy:|Wikivoyage]] – a travel information guide for locations around the world
* [[mw:|MediaWiki]] – the open source software behind all Wikimedia websites
* [[mw:|MediaWiki]] – the open source software behind all Wikimedia websites

== Is Wikipedia, or the Wikimedia Foundation, affiliated with WikiLeaks? ==
No. Wikipedia and the Wikimedia Foundation have no affiliation with [[w:WikiLeaks|WikiLeaks]]. Although both use the term "wiki" in their name, they have always been completely separate and unaffiliated projects.

== If I donate to the Wikimedia Foundation, where does my money go? ==

Donations to the Wikimedia Foundation help sustain free knowledge through Wikipedia and its sister projects for people around the world. Your contributions pay for technology to keep the sites fast, secure, and accessible, for Wikimedia programs and initiatives to expand access and support free knowledge globally, and grants to volunteer contributors to improve and enrich the knowledge on the sites.

== Why should I donate? ==

Wikipedia relies on donations from people around the world. Contributions to the Wikimedia Foundation keep Wikipedia accessible, growing, and improving.

== Where can I find more financial information? ==

The Wikimedia Foundation 2015–16 '''[https://annual.wikimedia.org annual report]''' covers the fiscal year from July 1, 2015, to June 30, 2016. The Foundation's annual report shares some of the voices of the tens of thousands of people who make the Wikimedia movement possible.

The [[m:Wikimedia_Foundation_Annual_Plan/2017-2018/Final|2017-2018 Annual Plan]] describes our budget for the current fiscal year. It contains a summary of our strategic goals, financial details on spending and revenue, and detailed explanations and risk analysis.

== How is the Wikimedia Foundation run? ==

There are roughly 280 staff and contractors at the Wikimedia Foundation, led by Executive Director Katherine Maher. The staff and contractors support the work of the tens of thousands of volunteers who contribute content to the Wikimedia projects. The Wikimedia Foundation is also supported by countless volunteers participating through committees, as interns, or on an ad hoc basis. To read more about the individual departments at the Wikimedia Foundation, please visit our [[wmf:Staff and contractors|staff and contractors page.]]

The Wikimedia Foundation [[wmf:Board of Trustees|Board of Trustees]] articulates the [[wmf:Mission|mission]] and [[wmf:Vision|vision]] of the Wikimedia Foundation, reviews and helps to develop long term plans, provides oversight, and supports the Wikimedia Foundation's fundraising efforts.

In keeping with our commitment to transparency, the Wikimedia Foundation has also published [[policies|key policies]] and [[finance report|financial information]].


== How is the Wikimedia Foundation funded? ==
== How is the Wikimedia Foundation funded? ==
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The Wikimedia Foundation has 501(c)(3) tax exempt status in the United States. Donations made from other nations may also be tax deductible (see [[wmf:Tax Deductibility|tax deductibility]] for more details). Click [[wmf:Ways to Give|here]] for details on how to make a donation via credit or debit card, PayPal, Amazon and several other methods. If you have any questions, please contact us at donate{{@}}wikimedia.org.
The Wikimedia Foundation has 501(c)(3) tax exempt status in the United States. Donations made from other nations may also be tax deductible (see [[wmf:Tax Deductibility|tax deductibility]] for more details). Click [[wmf:Ways to Give|here]] for details on how to make a donation via credit or debit card, PayPal, Amazon and several other methods. If you have any questions, please contact us at donate{{@}}wikimedia.org.


== Why doesn't Wikipedia use ads for revenue? ==
== Why should I donate and where does my money go? ==
Donations to the Wikimedia Foundation help sustain free knowledge through Wikipedia and our ecosystem of projects. Your contributions support technology to keep the sites fast, secure, and accessible; for Wikimedia programs and initiatives to expand access and support free knowledge globally; and for grants to volunteer contributors to improve and enrich the knowledge on Wikipedia and the Wikimedia sites. Your donations support this work, and so much more, to ensure Wikipedia remains accessible and valuable for many generations to come.
We are not considering advertising as a source of revenue. We do not believe that advertising belongs in a project devoted to free, reliable, and neutral knowledge. Introducing commercial interests could jeopardize Wikipedia’s reliability as a neutral source of information. Our global volunteer community has always felt that advertising would have a major effect on our ability to stay neutral, and ultimately ads would weaken readers' overall confidence in the articles they read on Wikipedia.


== How can I donate? ==
We are not against the world of online advertising, nor are we against other organizations that host ads. We just know ads are not appropriate in a project devoted to education and knowledge – and especially one that strives for balance and neutrality.
There are several ways you can donate to the Wikimedia Foundation to support Wikipedia and free knowledge. The most common are using any major credit or debit card (VISA, MasterCard, Discover or American Express), using PayPal, via bank transfer, and via Amazon.
For other ways to contribute, including via an automatic monthly gift, check or money order and payroll deduction, please visit our [[wmf:Ways to Give|Ways to Give]] page. Many currencies are accepted.


== What are your plans? Where is this going? ==
== What is your donor privacy policy? ==
We are committed to protecting the privacy rights of our supporters and will not share, sell, or trade your email address with anyone. Please see our [[wmf:Donor policy|Donor Privacy Policy]] for full details.
The Wikimedia Foundation’s vision asks us to ''Imagine a world in which every single human being can freely share in the sum of all knowledge''. We're serious about this vision. We aspire to not only reach everyone, anywhere in the world, but to include new and diverse voices on Wikipedia. These are some of the activities we're focused on right now:


== Are my donations tax deductible? ==
{| cellpadding="10px"
Some donations to the Wikimedia Foundation may benefit from tax deductible status. Please visit our [[wmf:Tax Deductibility|tax deductibility]] page to learn more.
| [[File:Wikimedia Foundation Servers 2015-52.jpg|300px]] ||
'''Operating one the world's largest web properties'''. At its heart, the Wikimedia Foundation requires operational excellence to continue to keep Wikipedia online and thriving. Our aim is to provide the best possible site experience to everyone in the world, to maximize uptime, and to ensure that all the information in Wikimedia projects is safe and secure.


== What is your refund policy? ==
''Photograph: Wikimedia Foundation servers in our Texas hosting facility. (by Victor Grigas CC-BY-SA 3.0)''


If for any reason you wish to have your donation refunded, please contact us via email at donate{{@}}wikimedia.org and include the following information:
|-
| [[File:Wikipedia homepage on a large Android phone, 2015-04-16.jpg|300px]]
||
'''Providing access to Wikipedia everywhere'''. We need to make sure that our sites and services support a multi-platform experience, including on mobile. Our work with the [[wmf:Wikipedia Zero|Wikipedia Zero program]], the program aimed at providing free access to Wikipedia on mobile devices in the Global South, is one of the ways we’re expanding Wikipedia’s reach across the globe.This work is just a start, and we’re constantly looking for new ways to reach more people in more parts of the world.


*Full name of donor
''Photograph: Wikipedia mobile app for Android. (by Sage Ross CC-BY-SA 4.0)''
*Date of donation — All refund requests must be made within 90 days of donation
|-
*Amount donated
| [[File:Content Translation Screencast (English).webm|300px]]
*Payment method used — Do not include credit card numbers in your email
||
*Country of origin
'''Creating new tools for editors'''. Our goal is to make it as easy as possible to contribute knowledge, and to give volunteers and readers great tools for assessing and improving article quality. For example, one of our latest tools, the [[mw:Content translation|Content Translation Tool]], has been used to translate more than 30,000 new articles on Wikipedia.
*Reason for the refund


All refunds will be processed as quickly as possible, but processing times may vary depending on the payment method. Please note: Some payment methods may not support refunds or require refunds to be made through the payment method (card) utilized, prompting additional information to process your refund.
''Video: Demonstration of Content Translation Tool. (by Pau Giner CC-BY-SA 4.0)''
|-
| [[File:Wikimania 2015, Ciudad de México, México, 2015-07-18, DD 01.JPG|300px]]
||
'''Supporting outreach and community initiatives worldwide'''. With the Wikimedia community, we support and develop a variety of events, initiatives, and outreach campaigns around the world. Some are targeted at bringing in new volunteers; some give the community space to reflect and further improve their work. Recognizing the value of people coming together because they are passionate about Wikimedia's mission has been key to our success.


''Photograph: Wikimania 2015. (by Diego Delso CC-BY-SA 4.0)''
|-
|
[[File:Wikimedia-October-Metrics-Meeting-Photo-2.jpg|300px]]
||
'''Informing our decision-making with facts and data'''. The Wikimedia Foundation [http://stats.wikimedia.org/ Statistics Portal] provides a wealth of up-to-date research that helps us understand the impact of our work. [[m:Research/Projects|Research projects]] provide us with in-depth analysis and experiments, supported by the volunteer-driven [[m:Research Committee|Research Committee]]. Analytics, research, experiments, and forecasts are essential to make good decisions in a complex environment like Wikimedia.


== Is Wikipedia, or the Wikimedia Foundation, affiliated with WikiLeaks? ==
''Photograph: Wikimedia Foundation monthly metrics meeting. (by Fabrice Florin CC-BY-SA 3.0)''
Wikipedia and the Wikimedia Foundation have no affiliation with [[w:WikiLeaks|WikiLeaks]]. Although both use the term "wiki" in their name, they have always been completely separate and unaffiliated projects.
|}
Everything we do at the Foundation is aimed at providing you, and the rest of the world, with free and immediate access to all the world's knowledge. Join us!


== Why are there no ads on Wikipedia? ==
The word “wiki” refers to a website built using collaborative editing software. Hundreds of organizations and projects also use the term with no affiliation to Wikipedia or the Wikimedia Foundation, including wikiHow and WikiEducator.


We are not considering advertising as a source of revenue. We do not believe that advertising belongs in a project devoted to free, reliable, and neutral knowledge. Introducing commercial interests could jeopardize Wikipedia’s reliability as a neutral source of information.
Wikipedia and the Wikimedia Foundation’s history predates and is independent from WikiLeaks. Wikipedia was founded in January 2001 by Jimmy Wales, while WikiLeaks was founded in October 2006 by Julian Assange. Wikipedia is developed by thousands of volunteers from around the world with support from the United States based nonprofit organization Wikimedia Foundation.


We are not against online advertising, nor are we against other organizations that host ads. We just know ads are not appropriate in a project devoted to education and knowledge – and especially one that strives for balance and neutrality.
== How will you use the funds if donations exceed the goal? ==
We recently reached our $25 million December goal! We are overwhelmed and grateful for this support. Additional funds raised in December will help accelerate our work and enable us to embark on some important new projects. The work includes improving Wikimedia Commons and Wikidata, both of which power parts of Wikipedia; adding another caching center to our servers to make Wikipedia faster for more users, increasing support for projects to improve community health, funding strategic research and consultation, and investing in an independent endowment (which is separate from the Wikimedia Foundation) to protect Wikipedia for the future.


== How can I donate via debit or credit card? ==
== Where can I find more financial information? ==
To donate using any major credit or debit card (VISA, MasterCard, Discover or American Express), PayPal, bank transfer, Amazon, and many other methods; please visit our [[wmf:Ways to Give|Ways to Give]] page. Our donation options support many (although not all) currencies.


The Wikimedia Foundation's 2016 - 2017 '''[https://annual.wikimedia.org annual report]''' covers the fiscal year from 1 July 2016 to 30 June 2017. The Foundation's annual report shares some of the voices of the hundreds of thousands of people who make the Wikimedia movement possible.
== What other options exist to allow me to donate? ==
Alternative ways to donate to the Wikimedia Foundation include:
* [[wmf:Ways to Give#monthly|setting up an automatic monthly gift]]
*[[wmf:Ways to Give#check|sending a check via regular mail]]
*[[wmf:Ways to Give#stock|making a stock donation]]
*[[wmf:Matching Gifts|using your employer's matching gift program]]
*[[wmf:Legacy Gift|including the Wikimedia Foundation in your estate or legacy giving plans]]
*[[wmf:Ways to Give#bitcoin|making a Bitcoin donation]]


The Wikimedia Foundation '''[[metawiki:Wikimedia_Foundation_Annual_Plan/2017-2018/Final|2017-2018 Annual Plan]]''' describes our budget for the current fiscal year. It contains a summary of our strategic goals as an organization, financial details on spending and revenue, and detailed explanations and risk analysis.
{{anchor|Bitcoin}}


== Why does the Wikimedia Foundation accept Bitcoin? ==
== What is the Wikimedia Endowment? ==
The Wikimedia Endowment was created in 2016 to support and sustain Wikipedia and the Wikimedia projects for generations to come. Donations to the Wikimedia Endowment are used and maintained in a separate fund that is managed by Tides Foundation and overseen by an independent Advisory Board. Donations to the Wikimedia Endowment are separate from reader donations we receive from banners that appear on Wikipedia. You can learn more about the Wikimedia Endowment '''[https://wikimediaendowment.org/ here]'''.


== What are the plans for Wikimedia's future? Where are you going? ==
The Wikimedia Foundation, as a donor-driven organization, has a fiduciary duty to be responsible and prudent with its money, while striving to provide as many methods of donating as possible. Our donors indicated that they were interested in supporting us through [[w:Bitcoin|Bitcoin]], so after some initial research, we set up a method to accept those donations. You can also read our [[wmfblog:2014/07/30/wikimedia-foundation-now-accepts-bitcoin/|blog post]] for more information about donating via Bitcoin.

== Are my donations tax-deductible? ==
Please refer to the information on [[wmf:Tax Deductibility|tax-deductibility]] for the details of tax-deductions and tax receipts.

== Why is there a minimum donation? ==
Our donations range widely in size, and we try to offer as low a minimum as possible. The minimum donation is helpful in deterring unauthorized uses of financial information.

== What is your donor privacy policy? ==
We are serious about protecting the privacy rights of our donors. Please see our [[wmf:Donor policy|Donor Privacy Policy]] for our full details. In short, we do not share, sell, or trade your email address with anyone.

== What is your refund policy? ==
If for any reason you wish to have your donation refunded, please contact us via email at donate{{@}}wikimedia.org. We will need the following information in order to process your refund:

*Date of donation (All refund requests must be made within 90 days of donation)
*Amount donated (Donations above USD $10,000 are considered major donations and are subject to the applicable grant agreement between the Foundation and the donor)
*Full name
*Payment method used (credit card, PayPal, check etc.-- please do not include credit card numbers in your email)
*Country of origin
*Reason for the refund


At the beginning of 2017, the Wikimedia Foundation launched a global discussion to define the future of Wikipedia and the Wikimedia movement by the year 2030. We call it '''[[metawiki:Strategy/Wikimedia_movement/2017|Wikimedia 2030]]'''. Throughout the process, we asked ourselves questions like, where might we want Wikipedia, and the Wikimedia movement, to go next? What opportunities and challenges lie ahead of us? What trends in technology, education, information, and access will shape our future?
Please note that some payment methods may not support refunds, or require refunds to be made through the payment method (card) utilized, so additional information may be required to process your refund. All refunds will be processed as quickly as possible, but processing times may vary depending on the payment method.


Based on this discussion and our research, we are uniting around a direction that will help us build '''a more sustainable, resilient, and engaged movement''' that anyone who shares our vision can join. We will adapt to the shifting trends in technology, to ensure we meet the needs of our users and continue to provide reliable, transparent, and neutral information. We will invite new voices to join us and ensure that anyone who wants to share knowledge on Wikipedia and the Wikimedia sites can do so. And we will advocate for the policies and values that have allowed Wikipedia and its sister sites to thrive. This direction asks us to be bold and experiment in the future, as we did in the past, and it remains rooted in our mission of free knowledge for all.
We can only refund Bitcoin donations in Bitcoin. Because we do not store Bitcoins, refunds will be calculated based on the U.S. Dollar amount we received via instant exchange at the time of the donation, using our payment processor's Bitcoin sell rate when the refund is issued. The Wikimedia Foundation is not responsible for any change in value based on fluctuating exchange rates.


To read more about Wikimedia 2030 and the direction for our future, please visit 2030.wikimedia.org.
== What can I do to help you spread the word of Wikipedia? ==
Spread the word any way you can! Tell your friends, family, and peers what Wikipedia means to you. Ask them if they use it and if so, what it means to them. You can also connect with our social media channels below and share Wikimedia stories with your network.


== How can I participate in Wikimedia? ==
{{Wikipedia social accounts}}
We encourage everyone who finds value in Wikipedia and free knowledge to join our movement. There are many ways you can participate, including:
*Make an edit! See a Wikipedia article that could use improving? You can make it better. To learn more about how to start editing, check out the [[w:Teahouse| Teahouse]] for help from more experienced editors and the [[w:Getting_started|Getting started guide]].
*Connect with us on [https://www.facebook.com/wikipedia Facebook], [https://twitter.com/wikipedia Twitter], and [[wmf:social media|other places on social media]].
*Are you a developer? You can contribute code to Wikipedia and the Wikimedia sites. Find the [[mw:New Developers|guide for new developers]] on MediaWiki.org.


== How can I contact the Foundation? ==
== How can I contact the Wikimedia Foundation? ==
If you have any questions or concerns please feel free to [[contact us]]. For donation questions you can email donate{{@}}wikimedia.org.
If you have any questions or concerns please feel free to [[contact us]]. For donation questions, please email donate{{@}}wikimedia.org.


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Revision as of 03:59, 21 November 2017

This page lists frequently asked questions about the Wikimedia Foundation. Other questions are addressed at Answers. If you do not find your question answered here or there, please feel free to contact us.