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#REDIRECT [[Frequently asked questions]]
{{Translate-status|Fundraising 2011}}

<div style="text-align:center; margin:2em auto;"><span style="font-size: 15pt;">Fundación Wikimedia – Preguntas frecuentes</span></div>

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=== En pocas palabras, ¿qué es Wikipedia? ¿Y Wikimedia? ===

Wikipedia ([http://www.wikipedia.org/ www.wikipedia.org]) es la enciclopedia más grande y popular del mundo. Está disponible en línea, es libre de usarse para cualquier motivo y no tiene publicidad. Wikipedia contiene más de {{ALL-WP-COUNT|,|million=true}} millones de artículos creados por voluntarios en más de {{WP-EDITIONS-COUNT}} idiomas y la visitan más de {{COMSCORE-UNIQUES|,|million=true}} millones de personas al mes, convirtiéndola en uno de los sitios web más populares del mundo.

Es un proyecto colectivo que se ha ido extendiendo y editando por millones de personas durante los últimos diez años: cualquiera puede editar, en cualquier momento. Wikipedia es la recopilación de conocimientos más amplia de la historia, y la gente que la apoya tiene en común su afán por el aprendizaje, su curiosidad intelectual y la idea de que sabemos más juntos, que por separado.

La Fundación Wikimedia es la organización sin fines de lucro que opera Wikipedia y [[our projects|otros proyectos de conocimiento libre]]. Estos sitios en conjunto son la quinta propiedad web más visitada del mundo. La Fundación Wikimedia es una organización sin fines de lucro con oficinas en San Francisco, California, Estados Unidos, y exenta (desde abril de 2005) de pago de impuestos bajo la sección 501(c)(3) del Código de Ingresos Internos de EE.UU. que la reconoce con el estado de una caridad pública. Puedes ver la [[:File:501(c)3 Letter.png|carta de exención de impuestos]] y nuestro [[financial reports|informe financiero y declaraciones anuales]].

Nuestra misión es capacitar a una comunidad global de voluntarios para recopilar y desarrollar el conocimiento mundial y ponerlo a disposición de todos gratuitamente y para cualquier propósito. Trabajamos junto con una [[local chapters|red de capítulos]] en muchos países diferentes para lograr este objetivo.

=== Si dono a Wikimedia, ¿a dónde va mi dinero? ===

El dinero donado paga la tecnología y los salarios de los empleados. Si bien Wikipedia y sus proyectos hermanos llegan a más de {{COMSCORE-UNIQUES|,|million=true}} millones de personas cada mes, solo empleamos a {{STAFF-COUNT}} personas; ve nuestra página de [[staff|empleados]].

Nuestro personal está dividido en tres departamentos de desarrollo: tecnología (operaciones del sitio web, desarrollo de software); comunidad (imagen pública, relaciones con los lectores y programas comunitarios, obtención de fondos) y desarrollo global (programas para promover el voluntariado y expansión mundial de Wikipedia). El resto de nuestro personal trabaja en dirección, finanzas y administración, lo que incluye la protección legal de nuestro trabajo. Además, tu apoyo ayuda a pagar la infraestructura tecnológica que incluye los servidores, transmisión de datos y el hosting de Internet que nos permite mantener funcionando y hacer crecer los proyectos de Wikimedia. Si haces una donación a un [[local chapter|capítulo local]] en tu zona geográfica, esa donación apoya tanto a la Fundación Wikimedia como las actividades de ésta en tu país.

AFundamentalmente la Fundación Wikimedia existe para apoyar y acrecentar la enorme red de voluntarios que escriben y editan Wikipedia, y sus proyectos afines: más de 100.000 personas alrededor del mundo.

=== ¿Dónde puedo encontrar más información financiera? ===

El '''Informe anual 2009–2010 de la Fundación Wikimedia''' cubre el año fiscal anterior (1 de julio de 2009 al 30 de junio de 2010) con un vistazo al año siguiente. Este es nuestro tercer informe anual. El Informe anual de la Fundación Wikimedia es un resumen de las finanzas de la organización, actividades programadas, hitos y logros.

El '''Plan anual 2011-12''' es nuestro presupuesto del año fiscal actual. Contiene un resumen de nuestras metas estratégicas, detalles financieros de ingresos y egresos, y explicaciones detalladas y análisis de riesgos.

Pulse en las imágenes a continuación para descargar copias de nuestro Informe anual o nuestro Plan anual (en inglés).

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{| style="border-style:solid;border-width:2px;border-color:#eeeeee;background:white;" cellpadding="5"
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| [[File:WMF Annual Report 2009 2010 Cover image.png‎|250px|link=http://upload.wikimedia.org/wikipedia/commons/9/9f/AR_web_all-spreads_24mar11_72_FINAL.pdf|2009–2010 Annual Report]]
|| [[File:2011-12_Wikimedia_Foundation_Plan_FINAL_FOR_WEBSITE_.pdf|435px|link=http://upload.wikimedia.org/wikipedia/foundation/3/37/2011-12_Wikimedia_Foundation_Plan_FINAL_FOR_WEBSITE_.pdf]]
|- valign="top"
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'''Descargar el Informe anual 2009-2010:'''
* '''[[Media:AR_web_all-spreads_24mar11_72_FINAL.pdf|Versión en PDF (5.0 MB)]]'''
||
'''Descargar el Plan anual 2011-12:'''
* '''[[Media:2011-12_Wikimedia_Foundation_Plan_FINAL_FOR_WEBSITE_.pdf|Versión en PDF (400 KB)]]'''
* '''[[2011-2012 Annual Plan Questions and Answers|Preguntas y respuestas del Plan anual 2011-2012]]'''
|}
</div>

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=== ¿Cuáles son sus planes? ¿hacia dónde se dirige esto? ===

Como el fundador de Wikipedia Jimmy Wales señaló: «Imagina un mundo en el que cada ser humano pueda compartir libremente la suma de todo el conocimiento».

Nos tomamos en serio esta visión. Cada mes, más de {{COMSCORE-UNIQUES|,|million=true}} millones de personas alrededor del mundo ya usan Wikipedia. Está disponible en línea, en tu dispositivo móvil, en DVD, en libros, y en muchas otras formas. Aspiramos a llegar a todos, y a proporcionar continuamente más y mejor información.

Con el apoyo de un intenso proceso de planificación dirigido por la comunidad, en 2010 la Junta Directiva de la Fundación Wikimedia estableció «metas grandes, peludas y audaces» para Wikimedia. Estos [[Media:Wikimedia Five-Year Targets.pdf|objetivos a cinco años]] (PDF) incluyen el aumento del alcance global de Wikimedia a '''nil millones de personas''' y el número de artículos en Wikipedia a '''50 millones'''. También estamos dispuestos a incrementar y diversificar drásticamente la '''participación''', y a medir y mejorar la '''calidad''' de todo el contenido de Wikimedia.

Wikimedia no es una organización común y corriente. Es un movimiento global. La base del trabajo es realizada por miles de voluntarios alrededor del mundo. Esta comunidad voluntaria está apoyada por una red de organizaciones, con la Fundación Wikimedia como su centro, trabajando en conjunto con [[local chapters|capítulos locales]] enfocados en una región geográfica en {{CHAPTER-COUNT}} regiones o países. Es nuestra comunidad voluntaria que nos permite lograr tanto con tan poco.

Estas son algunas de las actividades en las que estamos enfocados ahora:

{| class="wikitable"
|-
| [[File:Wmf sdtpa servers 2009-01-20 34.jpg|300px]] || '''Operating the world's fifth largest web property.''' At its heart, Wikimedia requires operational excellence to continue to exist. As of 2011, we're operating several hundred servers in three locations. While our global traffic continues to grow, our aim is to provide the best possible site experience to everyone in the world, to maximize uptime, and to ensure that all the information in Wikimedia projects is safe and secure.

''Photograph: Wikimedia servers in our Florida hosting facility.''
|-
| [[File:Wikipedia-Affinity.jpg|300px]]
||
'''Giving Wikimedia's volunteers the best possible tools to do their work.''' The core technology that makes Wikipedia and its sister projects possible, the wiki, was invented in 1995. Things have changed quite a bit since then. Wikimedia projects run on an open source wiki software called MediaWiki, which we develop and improve. Our goal is to make it as easy as possible to contribute knowledge, and to give volunteers and readers great tools for assessing and improving article quality. In some areas, we lead and innovate. At minimum, we must keep up with key trends in the ever-changing web we're part of. Because our software is open source, everyone can use and improve it.

''Photograph: [[w:Affinity diagram|Affinity diagram]] created based on Wikipedia usability research.''
|-
| [[File:Great Feeling.ogv|300px]]
||
'''Developing recruiting resources for new volunteers.''' Wikimedia is made of people. To grow our global community, we need to excite people about the prospect of being part of it – and help them with their first steps. To this end, we develop and maintain a library of outreach resources, such as videos and screencasts, but also printed "how-tos" and other more targeted resources (for teachers, librarians, students, and others). See the [[outreach:Bookshelf|bookshelf of outreach resources]].

''Video: Wikimedia volunteers speak about their motivations, shot at the Wikimania 2010 conference (best played in Firefox).''
|-
| [[File:Pelatihan Peserta di Universitas Mercubuana.JPG|300px]]
||
'''Staging outreach and community events world-wide.''' Once a year, hundreds of Wikimedia volunteers come together at [http://wikimania.wikimedia.org/ Wikimania], in a different location around the world each year. (You should come! In Summer 2012 [http://wikimania2012.wikimedia.org/wiki/Main_Page Wikimania will be in Washington DC, USA].) And, Wikimedia's chapter organizations have staged dozens of additional events, competitions and conferences around the world. Some are targeted at recruiting new volunteers; some give the community space to think about its work, and to do it. Recognizing the value of people coming together because they are passionate about Wikimedia's mission has been key to our success.

''Photograph: Participants of the "Free Your Knowledge" student competition in Indonesia listening to an introductory presentation (2010).''
|-
| [[File:Backstage Pass at the British Museum 18.jpg|300px]] || '''Partnering with cultural institutions.''' Galleries, libraries, archives, and museums protect and make available the world's history, culture and knowledge. Their mission is to serve and inform the public, just like Wikimedia's. We've successfully partnered with cultural institutions around the world – not just in working with them to make digital reproductions available for free, but also in improving Wikipedia articles and other content related to their collections and archives. Wikimedia chapters are playing a lead role in organizing conferences and meetings targeting the cultural sector, and executing partnerships.

''Photograph: Wikipedia volunteers at a "backstage pass" event organized by the British Museum (2010).''
|-
| [[File:IndianaPPIclass.jpg|300px]] || '''Working with the educational sector.''' In the age of the open web, there's the potential for student projects to be more than just exercises. Pioneering professors have long assigned Wikipedia writing as coursework to their students. Everybody wins: students get an audience for their work, teachers successfully motivate their students, and readers get better articles. Wikimedia chapters have also reached out to schools to develop media literacy and to promote responsible use of Wikipedia in the classroom.

''Photograph: Indiana University students of Barry Rubin's Seminar in Urban Economic Development are improving Wikipedia articles as part of their coursework.''
|-
| [[File:PSP using the new interface for Wikipedia mobile - 2.jpg|300px]]
||
'''Providing access to Wikipedia everywhere.''' The next billion people to discover the web will do it using mobile phones, some without ever having touched a laptop. We need to make sure that our sites and services work both on modern smartphones and (to the extent it's possible) on lower-end devices. Our current mobile version is a start and we'll continue to improve it (including moving beyond the read-only experience). And for people with no or intermittent Internet access, we're supporting copies of Wikipedia that can be used completely offline, including projects like [http://thewikireader.com/ the WikiReader], offline readers for desktops and smartphones, and printed versions of Wikimedia content.

''Photograph: Wikipedia's mobile version works on the PlayStation Portable – and on your smartphone.''
|-
|
[[File:QOTW 12-21.png|300px]]
||
'''Informing our decision-making with facts and data.''' Analytics, research, experiments and forecasts are essential to make good decisions in a complex environment like Wikimedia. The [http://stats.wikimedia.org/reportcard/ Wikimedia Foundation Report Card] and the [http://stats.wikimedia.org/ Statistics Portal] provide a wealth of up-to-date analysis which helps us understand the impact of our work. The [[strategy:Main Page|Strategy Wiki]] is a public planning space where longer term trends are analyzed. [[m:Research/Projects|Research projects]] provide us with in-depth analysis and experiments, supported by the volunteer-driven [[m:Research Committee|Research Committee]]. We're data nerds – what else would you expect from the kinds of people who love working on an online encyclopedia?

''Illustration: Projection regarding availability of mature language editions useful to different segments of the world's population.''
|}

The Wikimedia Foundation isn't a start-up company that will fade away in a few years. We're in this for the long haul. Everything we do is aimed at providing you, and the rest of the world, with free and immediate access to all the world's knowledge. Join us!

=== Which projects do you support? ===
The Wikimedia Foundation supports Wikipedia, an online encyclopedia and one of the five most-visited websites world-wide. From the founding of Wikipedia in January 2001, and the incorporation of the Wikimedia Foundation in June 2003, our growth has been staggering. The English-language Wikipedia, our first project, has expanded to more than {{EN-WP-COUNT}} articles today. All Wikipedia languages combined contain more than {{ALL-WP-COUNT}} articles.

Besides Wikipedia, the Wikimedia Foundation also supports:

* [http://commons.wikimedia.org/ Wikimedia Commons], a media repository containing more than {{COMMONS-MEDIA-COUNT}} freely usable images, videos, and sound files
* [http://en.wikibooks.org/ Wikibooks], a project to create free textbooks
* [http://en.wiktionary.org/ Wiktionary], a multilingual dictionary and thesaurus
* [http://en.wikisource.org/ Wikisource], a library of source texts containing more than {{WIKISOURCE-PROOFREAD-COUNT}} proofread pages in {{WIKISOURCE-PROOFREAD-EDITIONS-COUNT}} languages
* [http://en.wikinews.org/ Wikinews], a citizen news website
* [http://en.wikiversity.org/ Wikiversity], an interactive learning platform
* [http://en.wikiquote.org/ Wikiquote], a collection of quotations
* [http://species.wikimedia.org/ Wikispecies], a directory of life on Earth

We lead and support the development of [http://mediawiki.org/ MediaWiki], the open source wiki software behind all our public websites. We help to organize outreach and community events to encourage people to contribute to our projects, and we provide [http://static.wikipedia.org/ downloadable offline copies] and [http://download.wikimedia.org/ database archives] of Wikipedia content.

The Wikimedia Foundation is [[w:Wikipedia:WikiLeaks is not part of Wikipedia|not affiliated]] with WikiLeaks.

More information may be found on the page about [[our projects]].

=== How do you balance keeping Wikipedia open with making it more reliable? ===

We believe increased participation makes Wikipedia better. At the same time, we must maintain the [[w:en:Wikipedia:Editorial_oversight_and_control|tough standards]] that have made Wikipedia [[Wikipedia:Reliability_of_Wikipedia#Assessments|respected]] by [http://www.wired.com/wiredscience/2009/07/wikipedia-training-scientists-on-wiki-culture/ scientists,] [[Wikipedia:Reliability_of_Wikipedia#Academia|academics,]] [http://www.cjr.org/behind_the_news/health_care_and_wikipedia.php journalists,] and [[Benefactors|foundations]].

=== How is the Wikimedia Foundation run? ===
The Wikimedia Foundation has a [[staff]] of {{STAFF-COUNT}}, led by the Executive Director, Sue Gardner. The staff
supports the work of the hundreds of thousands of volunteers who contribute content to the Wikimedia projects. The Wikimedia Foundation is also supported by countless volunteers participating through committees, as interns, or on an ''ad hoc'' basis.

The [[Board of Trustees]] articulates the mission and vision of the Wikimedia Foundation, reviews and helps to develop long term plans, provides oversight, and supports the Wikimedia Foundation's fundraising efforts. It is the ultimate organizational authority of the Wikimedia Foundation as defined in its bylaws. See [[Meetings]] for published Board minutes and [[Resolutions]] for published Board resolutions. The Board is partially elected from the community of contributors to the Wikimedia projects. The Board is supported by an [[Advisory Board]], chaired by Angela Beesley Starling.

We have an office, located in San Francisco, California (USA), where most of our employees are working. All board members and remaining staff work remotely.

We strive to operate highly transparently, and have published [[policies|key policies]] and [[finance report|financial information]].

=== How is the Wikimedia Foundation funded? ===
Wikimedia is funded primarily through [[Donate|donations]] from hundreds of thousands of individuals, but also through several grants and gifts of servers and hosting (see [[benefactors]]).

The Wikimedia Foundation receives donations from more than 50 countries around the world. The average donation is quite small, but their sheer numbers have ensured our success. People make contributions year-round, and once a year the Wikimedia Foundation makes a formal request for donations.

'''We are not considering advertising as a source of revenue.'''

The Wikimedia Foundation has 501(c)(3) tax exempt status in the United States. Donations made from other nations may also be tax deductible. See [[deductibility of donations]] for details. Click [[Ways to Give/en|here]] for details on how to make a donation via PayPal, MoneyBookers or by postal mail. For all other types of donation, please contact us through donate{{@}}wikimedia.org.

{{anchor|How much money are you hoping to raise?}}<!-- so the previous links still work -->

=== How much money are you hoping to raise? ===
The 2011-12 plan posits revenue of $29.5 million, a 24% increase over projected revenue of $23.8 million for 2010-11.

More details about our finances can be found in our [[financial reports]]. Here is our [[Media:2011-12_Wikimedia_Foundation_Plan_FINAL_FOR_WEBSITE_.pdf|2011-12 Plan]] (PDF), and here is the [[2011-2012 Annual Plan Questions and Answers|Questions and Answers]] page related to it.

=== Who else is supporting you in this goal? ===

Most of our funding comes from individuals – people like you. We also receive grants from community and private foundations, as well as in-kind contributions from corporations. They can be seen on our [[Benefactors]] page.

=== Where can I learn more about your recent activities? ===
For the fiscal year 2009-10, please '''Download the 2009-2010 Annual Report:''' '''[[Media:AR_web_all-spreads_24mar11_72_FINAL.pdf|PDF version (5.0 MB)]]'''

If you want to keep up with Wikimedia events more regularly, we recommend the following sources:
* the [http://blog.wikimedia.org/ Wikimedia Foundation blog]
* [http://en.planet.wikimedia.org/ Planet Wikimedia], which includes Wikimedia community blogs
* the [https://lists.wikimedia.org/mailman/listinfo/WikimediaAnnounce-l Wikimedia Announcements mailing list], which includes announcements from chapters and community members

=== How do I donate? ===
To donate, please visit [[Donate/en|our fundraising page]]. You can donate using any major credit card (including VISA, Mastercard, Discover or American Express), PayPal, Moneybookers, bank transfer, or by sending a check to the Foundation. Our donation options support many (although not all) currencies.

==== Can I make an automatic monthly gift? ====
Yes. The Wikimedia Foundation supports monthly recurring giving - you can sign up by going to [[Monthly_donations/en|this page]]. Monthly recurring donations are processed by PayPal, but may be funded using any of their approved payment methods, which include credit cards. You will be required to set up a PayPal account. Recurring gifts happen once per month, on the anniversary of the date you made your first monthly gift, and continue for 12 months. During the twelfth month, you will be sent a notification asking you whether you wish to continue the gift. If you do not, do nothing. The gift will not automatically renew. If you wish to extend it for another year, follow the instructions that will be provided then.

===== Can you withdraw my monthly gift directly from my bank account? =====
While the Wikimedia Foundation can not directly withdraw your gift from your bank account, you may fund your PayPal account that way - see PayPal for up-to-date instructions.

===== What if I need to cancel my automatic monthly gift? =====
We understand that circumstances may change. If you need to cancel your monthly gift, log into your PayPal account, locate the "subscription creation" line item, click "details", and then click "cancel subscription". You will not be billed any further monthly payments. Alternatively, you can cancel by contacting the Wikimedia Foundation (email giving{{@}}wikimedia.org) with your name, your email address, and a telephone number (so that we can let you know it has been cancelled).

==== Where do I send checks? ====
Send checks to:

{{Lockbox address}}

Our preference is for checks in U.S. dollars, drawn on U.S. bank accounts. Checks in currencies other than U.S. dollars, or from bank accounts outside the U.S., can be very expensive for us to process, which reduces the value of your gift. If you do not have a U.S. bank account, you can maximize the value of your donation by giving via credit card, PayPal or wire transfer.

==== Where do I send forms, letters or other materials to the Wikimedia Foundation? ====
Please send all correspondence, including Payroll Deduction applications and Matching Gifts forms, to our secure lockbox address:

{{Lockbox address}}

==== Can I make a stock donation to the Wikimedia Foundation? ====

The Wikimedia Foundation accepts stock donations. You can make a donation by transferring stock from your brokerage to ours by providing your broker with our name, investment account number and DTCC clearing number.

{{Stock address}}

==== Are my donations tax-deductible? ====
Please refer to the [[Deductibility of donations|list of countries]] for the details of tax-deductibility.

==== If I make a donation, how do I get my tax receipt? ====

If you donate by PayPal or credit card, you'll receive a tax receipt by e-mail, as long as your e-mail address was included with your donation. Donations by check over $50 will receive a tax receipt by mail, if you gave us your return address. You may also request a tax receipt for your donation by writing us at giving{{@}}wikimedia.org (please include your contact information, the method you used to donate, and the amount of your donation).

==== Can I give you a targeted or restricted donation to be used for something very specific? ====
Charities based in the United States, including the Wikimedia Foundation, are required to honor restrictions requested by donors. This means that if you specify your donation needs to be restricted for a specific use, we will either honor your request or return your donation. But before you decide to do that, please consider that unrestricted donations are much more useful for us. Every restriction imposes administrative overhead and planning costs, and increases internal complexity.

==== Why is there a minimum donation? ====
The minimum donation amount is $1. We receive small donations from people who don't have much money, and we are really, really grateful to those donors. Truly, if the gift is meaningful to you, it's meaningful to us. But, it's not uncommon for people to use donation mechanisms such as ours to test stolen credit cards to see if they work. Those people typically use a very small dollar amount for their testing: we find a $1 minimum donation amount seems to deter them.

=== What can I do to help you spread the word? ===
Spread the word any way you can! Tell your friends and family. Tell them what Wikipedia means to you. Ask them if they use it and if so, what it means to them. Use this text as the signature file on the bottom of your emails:

<tt> We’ve created the greatest collection of shared knowledge in history. Help protect Wikipedia. Donate now: http://donate.wikimedia.org</tt>

=== What is your donor privacy policy? ===
We are serious about protecting the privacy rights of our donors. Please see our [[Donor policy|Donor Privacy Policy]] for our full details. In short, we do not share, sell, or trade your email address with anyone.

=== How can I contact the Foundation? ===
If you still have questions or concerns please feel free to contact us.
For donation questions you can email donations{{@}}wikimedia.org

For other questions see the ''[[Contact us]]'' page for more details.

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Latest revision as of 03:19, 19 September 2018

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