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#REDIRECT [[Frequently asked questions]]
{{Translate-status|Fundraising 2011}}

<div style="text-align:center; margin:2em auto;"><span style="font-size: 15pt;">Wikimedia Foundation – Question fréquemment posées</span></div>

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=== En résumé, qu’est-ce que Wikipédia ? Et qu’est-ce que Wikimedia ? ===

''Wikipédia'' ([http://www.wikipedia.org/ www.wikipedia.org]) est l’encyclopédie la plus grande et la plus populaire au monde. Elle est publiée en ligne, librement utilisable à toutes fins et exempte de publicité. Wikipédia contient plus de {{ALL-WP-COUNT|million=true}} millions d’articles écrits par des auteurs volontaires dans plus de {{WP-EDITIONS-COUNT}} langues et est visitée par plus de {{COMSCORE-UNIQUES}} millions de personnes chaque mois, ce qui en fait un des sites les plus populaires du monde.

C’est une création collaborative qui a été complétée et modifiée par des millions de personnes durant la dernière décennie : chacun peut la modifier, à tout moment. Elle est devenue la plus importante collection de connaissances partagées de toute l’histoire de l’humanité. Les personnes qui la soutiennent sont unies par leur amour de l’apprentissage, leur curiosité intellectuelle et leur prise de conscience que nous pouvons en savoir plus tous ensembles que ce que chacun pourrait connaître tout seul.

La ''Wikimedia Foundation'' est l’organisation sans but lucratif qui met en œuvre ''Wikipédia'' et [[our projects|d’autres projets de connaissances libres]]. Ensembles, ces sites constituent la cinquième propriété Internet la plus visitée au monde. La ''Wikimedia Foundation'' est une organisation sans but lucratif exonérée de taxes selon la loi américaine 501(c)(3), avec ses bureaux établis à San Francisco dans l’État de Californie, aux États-Unis. Vous pouvez consulter notre [[:File:501%28c%293 Letter.png|lettre d’exonération fiscale]] et nos [[financial reports|rapports financiers et bilans officiels annuels]].

Notre mission est de renforcer une communauté mondiale de volontaires pour collecter et développer la connaissance du monde et la rendre disponible gratuitement à chacun, pour n’importe quel finalité. Nous travaillons de concert avec un [[local chapters|réseau de « chapitres »]] dans de nombreux pays différents afin de parvenir à ce but.

=== Si je donne à Wikimedia, où ira mon argent ? ===

L’argent que vous donnez permet de payer les salaires des employés et financer des technologies. Bien que Wikipédia et ses projets frères atteignent ensembles {{COMSCORE-UNIQUES}} millions de personnes chaque mois, nous n’employons que {{STAFF-COUNT}} personnes ; vous pouvez consulter une description de notre [[staff|personnel]].

Notre personnel est divisé en trois départements-programmes : technologie (suivi des opérations des sites Internet, développement de logiciel), communauté (promotion auprès du public, relations avec les lecteurs et programmes communautaires, levées de fonds) et développement mondial (soutien des programmes des chapitres locaux et croissance mondiale de Wikimedia). Le reste de notre personnel travaille dans la gestion, la finance et l’administration, ce qui inclut la protection légale de notre travail. Votre soutien permet également de financer les serveurs, la bande passante et l’hébergement Internet qui nous permet de maintenir les projets de Wikimedia en état de marche et de croissance. Si vous donnez à un [[local chapter|chapitre local]] de votre région, votre don soutient à la fois la ''Wikimedia Foundation'' et les programmes d’activités dans votre pays.

Au dessus de tout, la ''Wikimedia Foundation'' existe pour soutenir et accroître le vaste réseau de volontaires qui écrivent et modifient Wikipédia et ses projets frères — plus de 100&nbsp;000 personnes dans le monde.

=== Où puis-je trouver davantage d’informations financières sur Wikimedia ? ===

Le '''Rapport annuel 2009–2010 de la Wikimedia Foundation''' couvre l’année fiscale précédente (du 1<sup>er</sup> juillet 2009 au 30 juin 2010) avec un regard porté sur l’année suivante. Ceci est notre troisième rapport annuel. Le Rapport annuel de la Wikimedia Foundation donne une synthèse des finances de l’organisation, ses programmes d’activités, les étapes à franchir par nos travaux et celles déjà accomplies.

Le '''Plan annuel 2011–2012''' fait état de notre budget pour l’année fiscale actuelle. Il contient un résumé de nos buts stratégiques, des détails financiers sur nos dépenses et revenus et des explications détaillées, ainsi qu’une analyse des risques.

Cliquez les images ci-dessous pour télécharger des copies de notre Rapport annuel ou de notre Plan annuel.

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{| style="border-style:solid;border-width:2px;border-color:#eeeeee;background:white;" cellpadding="5"
|-
| [[File:WMF Annual Report 2009 2010 Cover image.png‎|250px|link=http://upload.wikimedia.org/wikipedia/commons/9/9f/AR_web_all-spreads_24mar11_72_FINAL.pdf|Rapport annuel 2009–2010 (PDF en anglais)]]
|| [[File:2011-12 Wikimedia Foundation Plan FINAL FOR WEBSITE_.pdf|435px|link=http://upload.wikimedia.org/wikipedia/foundation/3/37/2011-12_Wikimedia_Foundation_Plan_FINAL_FOR_WEBSITE_.pdf|Plan 2011—2012 de la Wikipedia Foundation FINAL EN LIGNE (PDF en anglais)]]
|- valign="top"
|
'''Téléchargez le Rapport annuel 2009–2010 :'''
* '''[[Media:AR web all-spreads 24mar11 72 FINAL.pdf|version PDF (5,0&nbsp;Mo, en anglais)]]'''
||
'''Téléchargez le Plan annuel 2011–2012 :'''
* '''[[Media:2011-12 Wikimedia Foundation Plan FINAL FOR WEBSITE_.pdf|version PDF (400&nbsp;Ko, en anglais)]]'''
* '''[[2011-2012 Annual Plan Questions and Answers|Questions et réponses sur le Plan annuel 2011–2012]]'''
|}
</div>

<br clear="all"/>

=== Quels sont vos plans ? Où va mener ceci ? ===

Comme le dit Jimmy Wales, le fondateur de Wikimedia : « Imaginez un monde dans lequel chaque être humain peut librement partager la somme de toutes les connaissances. »

Nous sommes très sérieux au sujet de cette vision. Chaque mois, plus de {{COMSCORE-UNIQUES}} millions de personnes partout dans le monde utilisent déjà Wikipédia. Elle est disponible en ligne, sur vos appareils mobiles, sur des DVD, dans des livres, et dans bien d’autres formes. Nous aspirons à atteindre chacun, où qu’il soit, et à continuellement fournir de plus nombreuses et meilleures informations.

Soutenu par un processus intense de planification conduit par la communauté, en 2010 le Conseil d'administration de la Wikimedia Foundation a défini des « objectifs larges, ramifiés et audacieux » pour Wikimedia. Ces [[Media:Wikimedia Five-Year Targets.pdf|objectifs sur cinq ans]] (PDF) incluent l’accroissement de l’audience et de la notoriété globale de Wikimedia auprès d’'''1 milliard de personnes''', et du nombre d’articles dans Wikipédia à plus de '''50 millions'''. Également, nous comptons accroître dramatiquement et diversifier la '''participation''' et mesurer et améliorer la '''qualité''' de tout le contenu de Wikimedia.

Wikimedia n’est pas une organisation traditionnelle. C’est un mouvement global. Le cœur du travail est réalisé par des milliers de volontaires partout dans le monde. Cette communauté de volontaires est soutenue par un réseau d’organisations, avec la Wikimedia Foundation en son centre, travaillant en partenariat avec {{CHAPTER-COUNT}} [[local chapters|chapitres locaux]] à visée géographique pour de nombreux pays. C’est notre communauté de volontaires qui nous permet d’accomplir autant de choses avec si peu.

Voici quelques unes des activités que nous visons actuellement :

{| class="wikitable"
|-
| [[File:Wmf sdtpa servers 2009-01-20 34.jpg|300px]] || '''Operating the world's fifth largest web property.''' At its heart, Wikimedia requires operational excellence to continue to exist. As of 2011, we're operating several hundred servers in three locations. While our global traffic continues to grow, our aim is to provide the best possible site experience to everyone in the world, to maximize uptime, and to ensure that all the information in Wikimedia projects is safe and secure.

''Photograph: Wikimedia servers in our Florida hosting facility.''
|-
| [[File:Wikipedia-Affinity.jpg|300px]]
||
'''Giving Wikimedia's volunteers the best possible tools to do their work.''' The core technology that makes Wikipedia and its sister projects possible, the wiki, was invented in 1995. Things have changed quite a bit since then. Wikimedia projects run on an open source wiki software called MediaWiki, which we develop and improve. Our goal is to make it as easy as possible to contribute knowledge, and to give volunteers and readers great tools for assessing and improving article quality. In some areas, we lead and innovate. At minimum, we must keep up with key trends in the ever-changing web we're part of. Because our software is open source, everyone can use and improve it.

''Photograph: [[w:Affinity diagram|Affinity diagram]] created based on Wikipedia usability research.''
|-
| [[File:Great Feeling.ogv|300px]]
||
'''Developing recruiting resources for new volunteers.''' Wikimedia is made of people. To grow our global community, we need to excite people about the prospect of being part of it – and help them with their first steps. To this end, we develop and maintain a library of outreach resources, such as videos and screencasts, but also printed "how-tos" and other more targeted resources (for teachers, librarians, students, and others). See the [[outreach:Bookshelf|bookshelf of outreach resources]].

''Video: Wikimedia volunteers speak about their motivations, shot at the Wikimania 2010 conference (best played in Firefox).''
|-
| [[File:Pelatihan Peserta di Universitas Mercubuana.JPG|300px]]
||
'''Staging outreach and community events world-wide.''' Once a year, hundreds of Wikimedia volunteers come together at [http://wikimania.wikimedia.org/ Wikimania], in a different location around the world each year. (You should come! In Summer 2012 [http://wikimania2012.wikimedia.org/wiki/Main_Page Wikimania will be in Washington DC, USA].) And, Wikimedia's chapter organizations have staged dozens of additional events, competitions and conferences around the world. Some are targeted at recruiting new volunteers; some give the community space to think about its work, and to do it. Recognizing the value of people coming together because they are passionate about Wikimedia's mission has been key to our success.

''Photograph: Participants of the "Free Your Knowledge" student competition in Indonesia listening to an introductory presentation (2010).''
|-
| [[File:Backstage Pass at the British Museum 18.jpg|300px]] || '''Partnering with cultural institutions.''' Galleries, libraries, archives, and museums protect and make available the world's history, culture and knowledge. Their mission is to serve and inform the public, just like Wikimedia's. We've successfully partnered with cultural institutions around the world – not just in working with them to make digital reproductions available for free, but also in improving Wikipedia articles and other content related to their collections and archives. Wikimedia chapters are playing a lead role in organizing conferences and meetings targeting the cultural sector, and executing partnerships.

''Photograph: Wikipedia volunteers at a "backstage pass" event organized by the British Museum (2010).''
|-
| [[File:IndianaPPIclass.jpg|300px]] || '''Working with the educational sector.''' In the age of the open web, there's the potential for student projects to be more than just exercises. Pioneering professors have long assigned Wikipedia writing as coursework to their students. Everybody wins: students get an audience for their work, teachers successfully motivate their students, and readers get better articles. Wikimedia chapters have also reached out to schools to develop media literacy and to promote responsible use of Wikipedia in the classroom.

''Photograph: Indiana University students of Barry Rubin's Seminar in Urban Economic Development are improving Wikipedia articles as part of their coursework.''
|-
| [[File:PSP using the new interface for Wikipedia mobile - 2.jpg|300px]]
||
'''Providing access to Wikipedia everywhere.''' The next billion people to discover the web will do it using mobile phones, some without ever having touched a laptop. We need to make sure that our sites and services work both on modern smartphones and (to the extent it's possible) on lower-end devices. Our current mobile version is a start and we'll continue to improve it (including moving beyond the read-only experience). And for people with no or intermittent Internet access, we're supporting copies of Wikipedia that can be used completely offline, including projects like [http://thewikireader.com/ the WikiReader], offline readers for desktops and smartphones, and printed versions of Wikimedia content.

''Photograph: Wikipedia's mobile version works on the PlayStation Portable – and on your smartphone.''
|-
|
[[File:QOTW 12-21.png|300px]]
||
'''Informing our decision-making with facts and data.''' Analytics, research, experiments and forecasts are essential to make good decisions in a complex environment like Wikimedia. The [http://stats.wikimedia.org/reportcard/ Wikimedia Foundation Report Card] and the [http://stats.wikimedia.org/ Statistics Portal] provide a wealth of up-to-date analysis which helps us understand the impact of our work. The [[strategy:Main Page|Strategy Wiki]] is a public planning space where longer term trends are analyzed. [[m:Research/Projects|Research projects]] provide us with in-depth analysis and experiments, supported by the volunteer-driven [[m:Research Committee|Research Committee]]. We're data nerds – what else would you expect from the kinds of people who love working on an online encyclopedia?

''Illustration: Projection regarding availability of mature language editions useful to different segments of the world's population.''
|}

La Wikimedia Foundation n’est pas une société ''start-up'' destinée à s’effacer dans quelques années. Nous agissons dans ces domaines pour le long terme. Tout ce que nous faisons est destiné à fournir, à vous et au reste du monde, un accès libre et immédiat à toute la connaissance du monde. Rejoignez-nous !

=== Which projects do you support? ===
The Wikimedia Foundation supports Wikipedia, an online encyclopedia and one of the five most-visited websites world-wide. From the founding of Wikipedia in January 2001, and the incorporation of the Wikimedia Foundation in June 2003, our growth has been staggering. The English-language Wikipedia, our first project, has expanded to more than {{EN-WP-COUNT}} articles today. All Wikipedia languages combined contain more than {{ALL-WP-COUNT}} articles.

Besides Wikipedia, the Wikimedia Foundation also supports:

* [http://commons.wikimedia.org/ Wikimedia Commons], a media repository containing more than {{COMMONS-MEDIA-COUNT}} freely usable images, videos, and sound files
* [http://en.wikibooks.org/ Wikibooks], a project to create free textbooks
* [http://en.wiktionary.org/ Wiktionary], a multilingual dictionary and thesaurus
* [http://en.wikisource.org/ Wikisource], a library of source texts containing more than {{WIKISOURCE-PROOFREAD-COUNT}} proofread pages in {{WIKISOURCE-PROOFREAD-EDITIONS-COUNT}} languages
* [http://en.wikinews.org/ Wikinews], a citizen news website
* [http://en.wikiversity.org/ Wikiversity], an interactive learning platform
* [http://en.wikiquote.org/ Wikiquote], a collection of quotations
* [http://species.wikimedia.org/ Wikispecies], a directory of life on Earth

We lead and support the development of [http://mediawiki.org/ MediaWiki], the open source wiki software behind all our public websites. We help to organize outreach and community events to encourage people to contribute to our projects, and we provide [http://static.wikipedia.org/ downloadable offline copies] and [http://download.wikimedia.org/ database archives] of Wikipedia content.

The Wikimedia Foundation is [[w:Wikipedia:WikiLeaks is not part of Wikipedia|not affiliated]] with WikiLeaks.

More information may be found on the page about [[our projects]].

=== How do you balance keeping Wikipedia open with making it more reliable? ===

We believe increased participation makes Wikipedia better. At the same time, we must maintain the [[w:en:Wikipedia:Editorial_oversight_and_control|tough standards]] that have made Wikipedia [[Wikipedia:Reliability_of_Wikipedia#Assessments|respected]] by [http://www.wired.com/wiredscience/2009/07/wikipedia-training-scientists-on-wiki-culture/ scientists,] [[Wikipedia:Reliability_of_Wikipedia#Academia|academics,]] [http://www.cjr.org/behind_the_news/health_care_and_wikipedia.php journalists,] and [[Benefactors|foundations]].

=== How is the Wikimedia Foundation run? ===
The Wikimedia Foundation has a [[staff]] of {{STAFF-COUNT}}, led by the Executive Director, Sue Gardner. The staff
supports the work of the hundreds of thousands of volunteers who contribute content to the Wikimedia projects. The Wikimedia Foundation is also supported by countless volunteers participating through committees, as interns, or on an ''ad hoc'' basis.

The [[Board of Trustees]] articulates the mission and vision of the Wikimedia Foundation, reviews and helps to develop long term plans, provides oversight, and supports the Wikimedia Foundation's fundraising efforts. It is the ultimate organizational authority of the Wikimedia Foundation as defined in its bylaws. See [[Meetings]] for published Board minutes and [[Resolutions]] for published Board resolutions. The Board is partially elected from the community of contributors to the Wikimedia projects. The Board is supported by an [[Advisory Board]], chaired by Angela Beesley Starling.

We have an office, located in San Francisco, California (USA), where most of our employees are working. All board members and remaining staff work remotely.

We strive to operate highly transparently, and have published [[policies|key policies]] and [[finance report|financial information]].

=== How is the Wikimedia Foundation funded? ===
Wikimedia is funded primarily through [[Donate|donations]] from hundreds of thousands of individuals, but also through several grants and gifts of servers and hosting (see [[benefactors]]).

The Wikimedia Foundation receives donations from more than 50 countries around the world. The average donation is quite small, but their sheer numbers have ensured our success. People make contributions year-round, and once a year the Wikimedia Foundation makes a formal request for donations.

'''We are not considering advertising as a source of revenue.'''

The Wikimedia Foundation has 501(c)(3) tax exempt status in the United States. Donations made from other nations may also be tax deductible. See [[deductibility of donations]] for details. Click [[Ways to Give/en|here]] for details on how to make a donation via PayPal, MoneyBookers or by postal mail. For all other types of donation, please contact us through donate{{@}}wikimedia.org.

{{anchor|How much money are you hoping to raise?}}<!-- so the previous links still work -->

=== How much money are you hoping to raise? ===
The 2011-12 plan posits revenue of $29.5 million, a 24% increase over projected revenue of $23.8 million for 2010-11.

More details about our finances can be found in our [[financial reports]]. Here is our [[Media:2011-12_Wikimedia_Foundation_Plan_FINAL_FOR_WEBSITE_.pdf|2011-12 Plan]] (PDF), and here is the [[2011-2012 Annual Plan Questions and Answers|Questions and Answers]] page related to it.

=== Who else is supporting you in this goal? ===

Most of our funding comes from individuals – people like you. We also receive grants from community and private foundations, as well as in-kind contributions from corporations. They can be seen on our [[Benefactors]] page.

=== Where can I learn more about your recent activities? ===
For the fiscal year 2009-10, please '''Download the 2009-2010 Annual Report:''' '''[[Media:AR_web_all-spreads_24mar11_72_FINAL.pdf|PDF version (5.0 MB)]]'''

If you want to keep up with Wikimedia events more regularly, we recommend the following sources:
* the [http://blog.wikimedia.org/ Wikimedia Foundation blog]
* [http://en.planet.wikimedia.org/ Planet Wikimedia], which includes Wikimedia community blogs
* the [https://lists.wikimedia.org/mailman/listinfo/WikimediaAnnounce-l Wikimedia Announcements mailing list], which includes announcements from chapters and community members

=== How do I donate? ===
To donate, please visit [[Donate/en|our fundraising page]]. You can donate using any major credit card (including VISA, Mastercard, Discover or American Express), PayPal, Moneybookers, bank transfer, or by sending a check to the Foundation. Our donation options support many (although not all) currencies.

==== Can I make an automatic monthly gift? ====
Yes. The Wikimedia Foundation supports monthly recurring giving - you can sign up by going to [[Monthly_donations/en|this page]]. Monthly recurring donations are processed by PayPal, but may be funded using any of their approved payment methods, which include credit cards. You will be required to set up a PayPal account. Recurring gifts happen once per month, on the anniversary of the date you made your first monthly gift, and continue for 12 months. During the twelfth month, you will be sent a notification asking you whether you wish to continue the gift. If you do not, do nothing. The gift will not automatically renew. If you wish to extend it for another year, follow the instructions that will be provided then.

===== Can you withdraw my monthly gift directly from my bank account? =====
While the Wikimedia Foundation can not directly withdraw your gift from your bank account, you may fund your PayPal account that way - see PayPal for up-to-date instructions.

===== What if I need to cancel my automatic monthly gift? =====
We understand that circumstances may change. If you need to cancel your monthly gift, log into your PayPal account, locate the "subscription creation" line item, click "details", and then click "cancel subscription". You will not be billed any further monthly payments. Alternatively, you can cancel by contacting the Wikimedia Foundation (email giving{{@}}wikimedia.org) with your name, your email address, and a telephone number (so that we can let you know it has been cancelled).

==== Where do I send checks? ====
Send checks to:

{{Lockbox address}}

Our preference is for checks in U.S. dollars, drawn on U.S. bank accounts. Checks in currencies other than U.S. dollars, or from bank accounts outside the U.S., can be very expensive for us to process, which reduces the value of your gift. If you do not have a U.S. bank account, you can maximize the value of your donation by giving via credit card, PayPal or wire transfer.

==== Where do I send forms, letters or other materials to the Wikimedia Foundation? ====
Please send all correspondence, including Payroll Deduction applications and Matching Gifts forms, to our secure lockbox address:

{{Lockbox address}}

==== Can I make a stock donation to the Wikimedia Foundation? ====

The Wikimedia Foundation accepts stock donations. You can make a donation by transferring stock from your brokerage to ours by providing your broker with our name, investment account number and DTCC clearing number.

{{Stock address}}

==== Are my donations tax-deductible? ====
Please refer to the [[Deductibility of donations|list of countries]] for the details of tax-deductibility.

==== If I make a donation, how do I get my tax receipt? ====

If you donate by PayPal or credit card, you'll receive a tax receipt by e-mail, as long as your e-mail address was included with your donation. Donations by check over $50 will receive a tax receipt by mail, if you gave us your return address. You may also request a tax receipt for your donation by writing us at giving{{@}}wikimedia.org (please include your contact information, the method you used to donate, and the amount of your donation).

==== Can I give you a targeted or restricted donation to be used for something very specific? ====
Charities based in the United States, including the Wikimedia Foundation, are required to honor restrictions requested by donors. This means that if you specify your donation needs to be restricted for a specific use, we will either honor your request or return your donation. But before you decide to do that, please consider that unrestricted donations are much more useful for us. Every restriction imposes administrative overhead and planning costs, and increases internal complexity.

==== Why is there a minimum donation? ====
The minimum donation amount is $1. We receive small donations from people who don't have much money, and we are really, really grateful to those donors. Truly, if the gift is meaningful to you, it's meaningful to us. But, it's not uncommon for people to use donation mechanisms such as ours to test stolen credit cards to see if they work. Those people typically use a very small dollar amount for their testing: we find a $1 minimum donation amount seems to deter them.

=== Que puis-je faire pour faire passer le mot ? ===
Faite circulez le message de toutes les façons que vous pouvez ! Parlez-en à vos amis et votre famille. Dites leur ce que Wikipédia signifie pour vous. Demandez-leur s’ils l’utilisent et si alors ce que cela signifie pour eux. Utilisez ce texte dans le fichier de signature en bas de vos courriels :

<tt>Nous avons créé la plus fantastique collection de connaissances partagées de l’Histoire. Aidez-nous à protéger Wikipédia. Donnez maintenant : http://donate.wikimedia.org</tt>

=== Quelle est votre politique de protection de la vie privée des donateurs ? ===
Nous prenons très sérieusement en compte la protection des droits relatifs à la protection de la vie privée et des données personnelles des donateurs. Veuillez consulter notre [[Donor policy|Politique sur la vie privée des donateurs]] pour les détails complets. En bref, nous ne partageons, vendons ou échangeons votre adresse courriel avec personne.

=== Comment puis-je contacter la Wikimedia Foundation ? ===
Si vous avez encore des questions ou préoccupations, vous pouvez librement nous contacter.
Pour les questions relatives aux dons, vous pouvez adresser vos courriels à <code>donations{{@}}wikimedia.org</code>

Pour les autres questions, consultez la page ''[[Contact us|Nous contacter]]'' pour plus de détails.

</div>

Latest revision as of 03:20, 19 September 2018

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