Cancel or change recurring payments/en: Difference between revisions
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<h5>PayPal</h5>
* Please email giving{{@}}wikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
** Email connected to your PayPal account
** Full name used
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''
<h5>Credit Card</h5>
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* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''
<h5>Bitcoin</h5>
* Log into your Coinbase account and navigate to the Recurring Payments page (https://coinbase.com/recurring_payments)
* Click on your Wikimedia payment, and then click “Cancel”. Your subscription will be canceled immediately.
** You may then create a new recurring donation at: https://wikimediafoundation.org/wiki/Ways_to_Give/en#bitcoin.
* If you have questions, please email giving{{@}}wikimedia.org.
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Revision as of 16:47, 19 August 2014
Cancel or change recurring giving
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. Please do not include your credit card number or other financial information when contacting us.
PayPal
- Please email givingwikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
- Email connected to your PayPal account
- Full name used
- You will receive an email confirmation when the change is completed.
- Please do not include your credit card number or other financial information when contacting us.
Credit Card
- Please email givingwikimedia.org including what type of change you would like to make and as much information as you can about the original gift such as:
- Email that was used for the donation receipt
- Full name used
- You will receive an email confirmation when the change is completed.
- Please do not include your credit card number or other financial information when contacting us.
Bitcoin
- Log into your Coinbase account and navigate to the Recurring Payments page (https://coinbase.com/recurring_payments)
- Click on your Wikimedia payment, and then click “Cancel”. Your subscription will be canceled immediately.
- You may then create a new recurring donation at: https://wikimediafoundation.org/wiki/Ways_to_Give/en#bitcoin.
- If you have questions, please email givingwikimedia.org.